Jura Customer Service Representative/ Receptionist

4 weeks ago


Burnaby, Canada Quality Coffee Systems Full time

Quality Coffee Systems Corp. was established in 1998 and remains one of the leading espresso machine suppliers in Canada

We are also the British Columbia representative for Jura of Switzerland which is the premium brand of automatic residential espresso machines

Position : 40 hours per week, with option for overtime on Saturdays (5 hours)

Compensation: $21

Benefits : Extended health package

Applicant persona
- You have passion for creating the highest customer experience
- You are enthusiastic about sharing your product knowledge and assisting clients to make an informed purchase decision
- You are excited to work in a dynamic luxury retail environment

Description of duties:

- Basic Receptionist duties
- Welcome customers to the showroom and demo espresso machines
- Assist with telephone sales and product inquiries
- Produce basic invoices in Quick Books
- Work in cooperation with Jura service technician and showroom staff to facilitate customer care solutions
- Assist with keeping the showroom in clean and presentable condition

Pay: From $21.00 per hour

**Benefits**:

- Dental care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Serving It Right (preferred)

Work Location: In person

Expected start date: 2024-11-15


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