Customer Service Representative

3 weeks ago

Burnaby, British Columbia, Canada CB Canada Full time

Unlock Your Potential

Sunbelt Rentals is a leading equipment rental company that strives to provide exceptional service to our customers. As a Customer Service Representative, you will be the face of our company, responsible for delivering outstanding customer experiences and ensuring customer satisfaction.

We are seeking a highly motivated and customer-focused individual to join our team. As a Customer Service Representative, you will be empowered to make decisions and take ownership of customer issues, providing solutions that meet their needs and exceed their expectations.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain relationships with customers to increase loyalty and retention

Requirements:

  • Customer service experience in a call center or retail environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Wynne or AS400 experience preferred

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

About Sunbelt Rentals

Sunbelt Rentals is a leading equipment rental company that provides a wide range of equipment and services to customers across North America. We are committed to delivering exceptional service and supporting our customers' success.

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