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Customer Service Representative

1 month ago

Burnaby, British Columbia, Canada INI POS Solutions Full time
Customer Service Representative - INI POS Solutions

We are seeking an experienced Customer Service Representative to join our team at INI POS Solutions. The ideal candidate will have a strong background in customer service, technical support, and problem-solving.

Key Responsibilities:
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Provide expert advice and training to customers on the use of our software and hardware solutions.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 1-2 years of customer service or technical support experience.
  • Strong communication and problem-solving skills.
What We Offer:
  • A competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.