Registration Clerk, Diabetes and Endocrine Clinic

3 weeks ago

London, Canada St. Joseph's Health Care London Full time

The St. Joseph's Health Care London Centre for Diabetes, Endocrinology and Metabolism brings together comprehensive diabetes education and leading-edge care and research in specially-designed space at St. Joseph's Hospital. While our researchers focus on innovation and discovery, our interdisciplinary team of care providers and educators work to support our patients' goals and health care needs, providing a continuum of services to ensure optimal health and quality of life. Serving southwestern Ontario, the Centre for Diabetes, Endocrinology and Metabolism is a teaching program affiliated with Western University, the Lawson Health Research Institute and the Robarts Research Institute.

The Diabetes Education Centre clerk works collaboratively with our inter-professional team to provide client centred and coordinated diabetes care while demonstrating a strong customer service focus.

**Essential Qualifications**
- Ontario Secondary School Diploma or recognized equivalent by the Province of Ontario
- Graduate of a recognized Medical Office Assistant certificate program
- Demonstrated computer experience with a basic level of knowledge in Microsoft Word and Excel, along with experience with Outlook
- Accurate keyboarding and spelling skills
- Competence and knowledge of basic software and computer systems to offer support to patients with downloading Diabetes Technology devices
- Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
- Strong interpersonal skills with a proven track record in dealing with patients in an ambulatory clinic setting as well as a professional attitude towards assisting internal and/or external customers
- Demonstrated ability to work effectively in a team environment with frequent interruptions
- Ability to communicate effectively
- Excellent organizational and problem-solving skills with the ability to establish and balance competing priorities in a challenging and changing work environment

**Preferred Qualifications**
- Proficiency in French would be an asset
- Experience with Cerner patient care systems and with Power Chart
- Minimum 2 years clerical experience in a medical office or clinic setting

**Teaching and Research**
- St Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

**Immunization Requirements**
- Provide documentation you have received two doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
- Provide documentation of the Tuberculosis skin testing

**Posting date**:January 10, 2023
**Submission deadline**:January 16, 2023

**Michelle Robertson, Human Resources**
- Your interest in this opportunity is appreciated. _
- Only those under consideration will be contacted._

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