Temporary Ambulatory Clerk

2 weeks ago

London, Canada University Hospital Full time

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support he wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

**Posting Period**:
Open: May 17 2024

Close: May 23 2024

Non-Union

**Department Description**:
Outpatient CNS

Reporting to the Manager, Clinical Neurological Sciences (CNS), the Ambulatory Clerk contributes to the organizational day to day support in an outpatient department by acting as the main communication link, supporting reception & patient registration, scheduling and booking of patient appointments, diagnostic testing, lab and patient care orderables, as well as supporting the interdisciplinary clinical team. This position covers University Hospital, Victoria Hospital and the Clinic on campus at the University of Western Ontario

Temporary Full-Time

Rate of Pay: $24.36 per hour - $26.36 per hour

Duration: 6 months

Hours of Work: 37.5 hours per week

**Qualifications**:

- Successful completion of a Health Care Office Assistant Certificate or an equivalent combination of education, training and experience as determined by the Hospital
- Previous experience with patient registration and scheduling preferred
- Demonstrated proficient knowledge with Medical Terminology
- Previous experience in CNS preferred
- Proficiency in computer and keyboarding skills, i.e., Microsoft Office (Word, Excel, Outlook), Electronic Patient Record, Workload Measurement
- Demonstrated proficient communication skills (both written and verbal)
- Effective organizational skills involving time management, prioritization and the ability to problem solve while ensuring attention to detail
- Demonstrated flexibility, adaptability and ability to manage change in a dynamic environment
- Demonstrated ability to work well and independently with minimum supervision in a team environment
- Demonstrated proficiency with Health Records protocols and standards
- Demonstrated proficient communication skills (both written and verbal)
- Effective organizational skills involving time management, prioritization and the ability to problem solve
- Demonstrated flexibility, adaptability and ability to manage change in a dynamic environment
- Knowledge of public relations protocol and patient confidentiality
- Demonstrated ability to work well and independently with minimum supervision in a team environment
- Demonstrated knowledge of and commitment to patient and family centered care
- Demonstrated knowledge of and commitment to patient and staff safety at LHSC
- Demonstrated ability to attend work on a regular basis

**Immunization Requirements**:
Before beginning employment at LHSC, all new hires will be required to:

- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox), Hepatitis B, Tetanus/ Diphtheria/Polio; Meningitis;
- Provide documentation of the Tuberculosis skin testing (two step);
- Provide proof of Health Canada-approved COVID-19 vaccination reflective of Ontario Health’s current definition of being fully vaccinated

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

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