Accounts Receivable Specialist
6 months ago
Multy Home LP is a leading global manufacturer of floor covering and outdoor living products. With manufacturing and distribution facilities in Canada, Poland and the U.S.A. We believe in sourcing sustainable or recycled material wherever possible in our production. Every year, Multy Home diverts 3 million tires and 15 million water bottles from landfill.
Creating beautiful, eco-friendly, useful products for homes and gardens everywhere is what we do
**Position Summary**:The Accounts Receivable Specialist supports the Accounts Receivable Manager in providing professional credit control functions in accordance with Multy Home’s policies and procedures. This role will actively monitor assigned customer accounts for non-payments, delayed payments, and other irregularities.
**Essential Responsibilities and Accountabilities**
- Performs B2B daily collection activity for assigned account portfolio.
- Provide necessary documentation to customers as requested to attain payment.
- Builds and maintains relationships with a variety of customers in a dynamic industry.
- Negotiates and secures payment arrangements with customers.
- Determines appropriate plans of action for delinquent accounts and resolve day-to-day account issues.
- Evaluates customer’s credit and financial statements to determine the degree of risk involved in extending credit.
- Reconciles customer accounts on a regular basis.
- Escalates all collection, billing, and reconciliation issues to Account Receivable Manager and Sales Team according to escalation process.
- Provide complete historical collection efforts for each assigned account on a regular basis.
- Manages various customer deductions.
- Perform skip trace on delinquent customers.
- Create EDI and other manual invoices as needed.
- Daily review of invoice EDI errors and correct them.
- Assists Accounts Receivable manager with audits and compliance concerns.
- Supports and/or leads continuous improvement initiatives.
- Conducts all work duties as per the Occupational Health & Safety Act & Regulations, the health, safety & environmental policies, and Quality policies as established by Multy Home.
- Performs any other reasonable assignments given by the Department Management or their designates.
- Defines, maintains, and reports relative key performance indicators.
- Maintains 5S standards for the group and ensure audits are completed on time and corrective actions implemented.
- Maintains positive employee relations; ensure the open-door policy is observed and a collaborate approach is adopted.
- Works with his/her respective group to ensure overall company training needs are achieved.
**Education and/or Experience**
- Post-Secondary education in finance, accounting or equivalent field required.
- Minimum 3 years of experience with collections, invoicing, and/or accounts receivable
- Sound knowledge of GAAP and basic accounting principles
- Strong attention to detail with a dedication to accuracy
- Ability to analyze large sets of data.
- Manage EDI invoicing processes.
- High degree of familiarity with accounts receivable functions
- Credit and Collection Certification is an asset.
- Excellent customer service skills
**Language & Communication Skills**
- Displays a positive and proactive attitude.
- Excellent teamwork and interpersonal skills
- Demonstrates professional demeanor, strong English oral and written communication.
- Must possess strong negotiation and dispute resolution skills.
- Ability to speak effectively before groups of employees of organization.
**Technical Skills**
To perform this job successfully, an individual should have intermediate working knowledge of accounting software, in addition to:
- Advanced working knowledge of Microsoft Excel.
- Intermediate working knowledge of Microsoft Word.
- Intermediate working knowledge of Microsoft PowerPoint.
- Basic working knowledge of Microsoft Teams.
- Basic working knowledge of Microsoft Outlook
- Intermediate working knowledge of NetSuite
- Basic EDI system knowledge
Other Qualifications
- Must be able to legally work in Canada.
- May have some irregular hours.
**_
**_ We are an equal opportunity employer and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources._
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