Bilingual Tribunals Clerk

1 month ago


Toronto, Canada ONT.COLLEGE OF TEACHERS Full time

**Posting 23-41**

**Bilingual Tribunals Clerk, Tribunals Unit**

**Policy, Governance and Tribunals Department**
- Permanent Position, Category 11 - Hiring Range $67,237 - $80,064_

You are a forward-thinking, technologically-savvy professional with a deep understanding of professional discipline hearings and a strong interest in facilitating legal processes. In this role, you will provide administrative and technological support in a high volume of electronic, hybrid, or in person legal proceedings in English and French, including by clerking legal proceedings, troubleshooting any technological issues as they arise, and providing administrative assistance to adjudicators and other hearings participants before, during, and after hearings or pre-hearings. You have strong interpersonal skills and the ability to clearly and professionally communicate with various stakeholders. You are detail-oriented and able to track and monitor hearings-related data in order to advance the Tribunals’ public interest mandate.

Excellent IT skills are required, including advanced knowledge of the Microsoft Office suite, videoconferencing technology, meeting management software, and file-sharing technology. Demonstrable experience supporting the work of Committees and/or tribunals in a professional regulatory environment is also required.

Language proficiency testing will be administered as part of the recruitment process for this bilingual position.

**Responsibilities**:
**_
Administrative/clerking_**
- Create new hearing files, ensuring completeness and suitability of file components and distributing materials to hearings participants. Open electronic and/or hard copy hearing folders and respond to enquiries from legal counsel as required.
- Support the pre-hearing conferences process in English or French by preparing resources and distributing materials received for the presiding officer, preparing and posting agendas, maintaining attendance reports, formatting and assisting with the drafting of presiding officer reports, and entering documents and tracking actions from pre-hearing conferences.
- Provide administrative support to members of the Discipline and Fitness to Practise Committees in English or French and clerk remote, hybrid or in-person hearings and pre-hearings, including by setting up hearing and panel rooms prior to hearings, preparing hearing materials for panel members, including exhibit logs, panel attendance and related forms, and posting agendas and related hearing materials for remote hearings.
- Provide administrative and technological support for Discipline and Fitness to Practise Committee meetings and training sessions.
- Coordinate the issuing of witness summonses.
- Maintain and update unit procedures and hearings checklists.
- Draft correspondence in English or French and distribute decisions to legal counsel, employers, complainants, members, and internal staff for publication and archiving.
- Provide post-hearing follow-up, including by updating hearings tracking data, profiling decisions in tracking system, and advising department staff of dispositions.
- Create and maintain statistics / monitoring tools consistent with current practices.

**_
Technological support_**
- Provide technological training and support to hearings participants with respect to electronic or hybrid legal proceedings.
- Attend and moderate electronic or hybrid legal proceedings as a technology specialist, and troubleshoot any technological issues.
- Communicate technological hearings requirements clearly and professionally with various stakeholders including the College’s and external IT professionals, Discipline and Fitness to Practise Committee members, legal counsel, court reporters, members of the teaching profession and the public.
- Consult with Department leadership regarding issues related to electronic or hybrid legal proceedings and ensure that any potential risks are recognized and minimized.
- Maintain thorough record of stakeholders-related data.
- Perform other duties that may be assigned by the Manager of Tribunals or the Director of Policy, Governance and Tribunals.

**Qualifications**:

- Demonstrated experience working for a regulatory body in a legal setting, and supporting the work of committees or administrative tribunals.
- Excellent IT skills, including advanced knowledge of the Microsoft Office suite, Windows / MacOS / iOS operating systems, videoconferencing technology (e.g. Zoom, Teams), meeting management software (e.g. eScribe) and File Sharing technology (e.g. ShareFile).
- Superior problem-solving / troubleshooting abilities.
- French oral, written and comprehension proficiency.
- Strong oral and written communication skills.
- Ability to effectively handle sensitive and complex issues and to maintain calm and composed demeanor in a fast-paced legal environment.
- Excellent interpersonal skills - a team player who demonstrates a collaborative approach and supports team decisions.
- Met


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