Customer Service Support Representative

3 weeks ago


Winnipeg, Canada nugget.ai Full time

**Employment Type**: Full-time

**Salary**:$21.65/hr

**Position Summary**:
**Requirements**:

- High School Diploma or GED equivalent
- Previous experience in a customer service role
- Knowledge of Microsoft Office suite
- Strong verbal and written communication skills and excellent ability to listen and respond
- Must be courteous with strong customer service orientation
- Excellent multitasking abilities
- Strong flexibility and the ability to manage and adapt to changing priorities quickly

**Nice to Haves**:

- Associate’s or Bachelor’s degree
- Experience working in a contact center/call center environment

**Job Duties/Responsibilities**:

- Resolve routine customer requests with services via inbound, outbound calls, or the Internet.
- Speak with customers in a courteous, friendly, and professional manner using protocol procedures.
- Inquire, clarify, and confirm customer requirements and understanding of the solution.
- Provide additional customer education and information as needed.
- Notify clients of any results in a timely and accurate manner
- Participate in activities designed to improve customer satisfaction and business performance.
- Perform administrative support for school record management, CRM data maintenance, and internal records to assure HIPAA compliance.



  • Winnipeg, Canada Fastoche Canada Full time

    **Responsibilities** As a Customer Support Representative, you will work closely with our development team to: - Build strong and lasting relationships with our customers - Perform analysis, diagnosis, and resolution of complex issues for end users; recommend and implement solutions - Assist with testing and replication of issues to define and close...


  • Winnipeg, Manitoba, Canada Gordon Food ServiceGordon Service Alimentaire Full time

    Position Summary: Supports activities for the outside District Sales Representatives (DSR) including order and delivery interaction between customers via telephone, email and Gordon Ordering. Seeks growth opportunities in existing house customers with knowledge and professionalism as well as strengthening customer relationships by representing Gordon Food...


  • Winnipeg, Canada United Management Group Inc. Full time

    We specialize in client acquisition and business development for brands with a strong commitment with a passion for providing exceptional products and services. Our team shares a passion for giving back; both to our fellow teammates and to our community. Our team enjoys problem-solving and to continue our efforts in the Winnipeg area and keep up with client...


  • Winnipeg, Canada Canadian Linen and Uniform Service Corp Full time

    **WHO WE ARE** Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution...


  • Winnipeg, Canada Lifeline of Canada Full time

    Connect America and our family of brands, including Lifeline Canada, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. This position of Bilingual Customer Care Representative will be an integral role within our Lifeline Canada business. Since 1974, more than 700,000 Canadian...


  • Winnipeg, Canada PHX Equipment Ltd. Full time

    **About us** PHX Equipment Ltd. is a family owned & operated, small business in Winnipeg, MB. We specialize in service, sales, and rentals of Material Handling Equipment such as forklifts, scissor lifts, articulating booms, and trailer parts. We are seeking an Outside Sales Representative to join our team. As an Outside Sales Representative, you will be...


  • Winnipeg, Canada Manitoba Hydro Full time

    **DISTRICT SUPPORT REPRESENTATIVE** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family...


  • Winnipeg, Canada Greatwest Maintenance Forklift Service Full time

    Greatwest Maintenance is looking to add: Outside Equipment Sales and Service Sales Representative - Applicant must have minimum 2 years equipment outside sales experience - Outside sales for a given territory - Sales of New, used, service, and rental equipment forklifts and aerial equipment - Meet monthly and yearly sales targets - Build relationships with...


  • Winnipeg, Canada Bell Canada Full time

    Req Id: 408485 Accelerate your professional growth and development through career mobility. AAA Alarm Systems Ltd., a Bell MTS Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers. **Role**: The Customer Care Representative will be the first point of...


  • Winnipeg, Canada Bell Canada Full time

    Req Id: 407985 Accelerate your professional growth and development through career mobility. AAA Alarm Systems Ltd., a Bell MTS Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers. **Role**: The Customer Care Representative will be the first point of...


  • Winnipeg, Canada Sonova Full time

    Winnipeg, CanadaRegional Customer Care Representative - Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ - If so, we think you belong here at - **Connect Hearing** as a - **Regional Customer Care...


  • Winnipeg, Canada Sutherland Full time

    Company Description Do you have experience in the restaurant or fast food industry and thrive on a team committed to delivering exceptional customer experiences? Are you a natural communicator and a great listener who asks follow-up questions to resolve problems? Can you remain kind and supportive when customers share their frustrations? Are you the "go-to"...


  • Winnipeg, Canada United West Mississauga Full time

    United West's Winnipeg office specializes in Customer Service and enhancing the consumer experience. We are fortunate enough to be partnered with some of Canada's most well-known brands. Our focus is on developing and maintaining relationships in order to create long-lasting customers. None of this work would be possible without our Customer Service team....


  • Winnipeg, Canada Dakota Community Centre Full time

    **Overview of the Role** - Operate and oversee the main reception desk for Dakota CC - General reception duties including, greeting visitors, answering phones and providing information/answering questions regarding DCC programs and services and/or appropriately redirecting inquiries - Takes the lead in hiring, scheduling, and performance review of all...


  • Winnipeg, Canada Petro Service Limited Full time

    **J.A. Robinson Pump Service **, a Petro Service Limited company, is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, **Petroservice **evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our...


  • Winnipeg, Canada Arne's Welding Full time

    **Arne’s Welding** **835 Mission Street** **Winnipeg, MB** **R2J 0A4** Arne’s Welding Ltd. a leading manufacturer of Aggregate and Lowbed Trailers in Western Canada is seeking a Dealer Sales Support Representative to join our team. **THE OPPORTUNITY**: **RESPONSIBILITIES**: - Expands dealership network according to mutually agreed standards including...


  • Winnipeg, Canada Belgian-Alliance Credit Union Full time

    **Member Service Representative (MSR)** Belgian-Alliance Credit Union Full Time - Permanent - Come work where you can make a difference _ **The Opportunity** For over 85 years, the Belgian-Alliance Credit Union (BACU) has taken great pride in delivering quality financial services to over 5,000 member owners. With three branches in Winnipeg and open to all,...


  • Winnipeg, Canada Manitoba Hydro Full time

    **EMPLOYEE SERVICES REPRESENTATIVE** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family...


  • Winnipeg, Canada Manitoba Hydro Full time

    **EMPLOYEE SERVICES REPRESENTATIVE** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** **_ Great Benefits_** - Competitive salary and benefits package. - Defined-benefit pension plan. - Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family...


  • Winnipeg, Canada Manitoba Government Full time

    **Client Services Representative**: CL3 Clerk 3 Regular/full-time; TerM/Full-time The Non-Insured Benefits Branch, a branch of the Department of Health, is responsible for managing and administering drug programs for eligible Manitobans and develops policies related to drug management and utilization. Department of Health Non-Insured Benefits,...