Client Services Representative

4 weeks ago


Winnipeg, Canada Manitoba Government Full time

**Client Services Representative**:
CL3 Clerk 3

Regular/full-time; TerM/Full-time

The Non-Insured Benefits Branch, a branch of the Department of Health, is responsible for managing and administering drug programs for eligible Manitobans and develops policies related to drug management and utilization.

Department of Health

Non-Insured Benefits, Insurance

Winnipeg MB

Advertisement Number: 40481

Salary(s): CL3 $41,212.00 - $47,283.00 per year

Closing Date: February 23, 2023

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to Indigenous people and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Shift work is required. Details of work days/hours will be provided during interview.

Conditions of Employment:

- Must be legally entitled to work in Canada
- Must provide and maintain a current and satisfactory Criminal Record Check

Qualifications:
**Essential**:

- Pharmacy Technician certificate/diploma or minimum of two years recent experience working in retail Pharmacy Technician role.
- Experience performing basic clerical duties like data entry, maintaining records and statistics, and reviewing and verifying information for accuracy.
- Experience handling sensitive materials in a confidential and professional manner.
- Strong interpersonal skills with the ability to work effectively in a team.
- Strong customer service skills.
- Strong analytical and problem-solving skills.
- Strong written communication skills.
- Strong verbal communication skills.
- Proficient in the use of Microsoft Office suite including Excel, Word and Outlook.

**Desired**:

- Knowledge of Manitoba drug formularies and the Drug Program Information Network (DPIN) systems.
- Knowledge of the Prescription Drugs Cost Assistance Act.

**Duties**:

- Advertisement # 40481
- Service Centre 2
- Human Resource Services
- 360-1395 Ellice Avenue
- Winnipeg, MB, R3G 3P2
- Phone: 204-945-7182
- Fax: 204-948-2841

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.



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