Operations Manager

3 days ago


Gatineau, Canada Ottawa Boat Cruise Full time

**Job Title**: Operations Manager

**Location**: Ottawa, Ontario

**Company**: Ottawa Boat Cruise/EKEAU

**About Us**: Ottawa Boat Cruise is not just a company, it's an experience. We offer unique and memorable journeys on the Ottawa River, creating unforgettable moments for our guests. Our team, driven by a shared passion for tourism and marine life, is now seeking a dynamic Operations Manager to join us in delivering these exceptional services.

As an Operations Manager at Ottawa Boat Cruise, you will play a crucial role in our daily operations. Your responsibilities will include scheduling and managing our diverse staff, assisting the Director of Operations, and ensuring a smooth and efficient workflow. Your contribution will be key to our success.

**Key Responsibilities**:

- Schedule and manage staff, including ticket sellers, tour guides, and bartenders
- Assist the Director of Operations with daily operational tasks
- Maintain relationships with suppliers and create new partnerships
- Manage point of sale (POS) systems and explore new solutions for operational efficiency
- Control inventory and create F&B (Food & Beverage) combos and menus
- Hire, train, and schedule staff
- Ensure timely departures and maintain quality control
- Communicate effectively with various departments to ensure seamless operations
- Monitor and update fleet documents and coordinate inspections
- Create and maintain operational documents and schedules
- Deliver emergency drills and train staff in new certifications as required

**Qualifications**:

- Experience in hotel management or a similar field
- Strong organizational and multitasking skills
- Excellent communication and leadership abilities
- Ability to work in a fast-paced environment and handle challenging situations with ease
- Familiarity with POS systems and inventory management
- Passion for tourism and marine life
- **Bilingualism is a must**

**What We Offer**:

- Competitive salary with benefits
- Opportunity to work in a dynamic and exciting environment
- Comprehensive training and support from our experienced team
- Career growth and development opportunities

**Deadline for Applications**: June 15th 2024

Pay: $50,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Vision care

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

Application deadline: 2024-06-14
Expected start date: 2024-06-24


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