Help Desk Resource

1 week ago


Gatineau, Canada I & J Contracting Inc. Full time

Our Client is looking to take on multiple Help Desk resources to help hands on in resolving issues and organizing equipment for various team members and employees.

*They will be required to go into the office 2-3 times a week primarily for the purpose of receiving or issuing equipment etc. No one works in the office so they will be the only person in the office.

Toronto, ON

**Responsibilities**
- Require two help desk resources, standard skills, desktop, mobile, some VPN, networking etc.
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions by customers to the appropriate internal team
- Identify and suggest possible improvements on procedures

**Requirements**:

- Require two help desk resources, standard skills, desktop, mobile, some VPN, networking etc.
- Proven experience as a help desk technician or other customer support role
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered

**Salary**: $23.00-$27.00 per hour

**Benefits**:

- Dental care
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person



  • Gatineau, Canada Environment and Climate Change Canada Full time

    Who can apply: Persons residing in Canada living in the city of Gatineau/Ottawa or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct...


  • Gatineau, Canada Kyndryl Full time

    **Position**: Help Desk Specialist **Client**: Federal government client **Location**:Onsite - (200 Place du Portages, Gatineau) **Duration**: 1 year initial + two 1 year extensions **Security Clearance**: Federal Government Secret Clearance **Language**:English/French (FULLY BILINGUAL) **Background**: Our federal government client within a government...

  • Front Desk Clerk

    7 days ago


    Gatineau, Canada Motel Casino Full time

    **Front Desk Clerk - Part time to Full time position - Evenings, overnights and weekends** **Inquire for salary** **Shifts vary between 5:00 PM to 8:00 AM** **Report to: Building manager and owner** **Summary**: The Front desk clerk is responsible for: - checking in and checking out hotel guests; - processing payments; - collecting and distributing...


  • Gatineau, Quebec, Canada Lynx Systems Inc. Full time

    Job Description:Lynx Systems Inc. is a technology consulting firm that specializes in providing real estate companies with solutions to improve their productivity and reduce costs.The company offers a wide range of services, including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support.As a...

  • Reception Clerk

    1 week ago


    Gatineau, Canada IGA Full time

    **Reception clerk**: Full-Time Number of hours per week : between 40and40 Shift : Day Availability : Weekdays **Become a reception clerk!** Are you curious to learn more about food, are you motivated and resourceful? Are you the one in your family who always inspects your delivery to make sure you got everything right? Then this job should be of...


  • Gatineau, Quebec, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that specializes in providing innovative solutions to the real estate industry. We are seeking a highly motivated Real Estate Operations Support Professional to join our Yardi Help Desk Team.The ideal candidate will have a strong understanding of commercial property management and finance, as well as...


  • Gatineau, Quebec, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a leading technology consulting firm that provides innovative solutions to the real estate industry. We are seeking an experienced Commercial Property Management Support Specialist to join our Yardi Help Desk Team.The ideal candidate will have expertise in troubleshooting and optimizing Yardi Voyager for commercial real estate...


  • Gatineau, Quebec, Canada Lynx Systems Inc. Full time

    About Lynx Systems Inc.Lynx Systems Inc. is a technology consulting firm that provides real estate companies with innovative solutions to enhance productivity and reduce costs. With extensive expertise in Yardi, our team delivers tailored services, including system assessments, implementation, custom report development, training, outsourced accounting, and...


  • Gatineau, Quebec, Canada Cuso International Full time

    This Volunteer Placement is Located in: Tegucigalpa, HondurasStart Date: April/May 2025Placement Length: 6 months with the possibility of extensionLanguage Requirements: Spanish Level 4-Advanced and English Level 3-IntermediatePlease submit a Spanish Resume and Statement of InterestEligibility: Open to Canadian Citizens and Permanent Residents of Canada...


  • Gatineau, Canada HEXO Operations Inc. Full time

    Since the legalization of recreational Cannabis in October 2018, HEXO Corp has experienced incredible growth. As one of Canada’s top Cannabis companies, we continue to advance in this exciting new industry along with the incredibly talented people we have working on the team. HEXO Corp creates globally trusted brands of easy-to-use and easy-to-understand...


  • Gatineau, Quebec, Canada Lynx Systems Inc. Full time

    About Us:Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs.We specialize in Yardi and offer a wide range of services, including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support.We are committed...


  • Gatineau, Canada Innovatia, Inc Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years **Work setting**: - Help desk - Government department and/or agency **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine...

  • Receptionist

    4 days ago


    Gatineau, Canada Native Women's Association of Canada Full time

    **PURPOSE OF THE POSITION** The Receptionist will be the first point of contact for our organization. The receptionist will be responsible for offering administrative support across the organization. The receptionist will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. **SCOPE** The Receptionist...


  • Gatineau, Canada RONA+ Full time

    By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the company - An employer that’s involved in the community -...

  • Office Clerk

    3 days ago


    Gatineau, Canada Dernière Demeure Internationale Full time

    Durée de l'emploi: Occasionnel - Langue de travail: Français - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Work on reports from manual or electronic files, inventories and databases - Process incoming and outgoing mail manually or electronically - Send and receive messages - Perform basic...


  • Gatineau, Quebec, Canada Lynx Systems Inc. Full time

    About the RoleThis exciting opportunity is for a Technical Support Analyst to join our Yardi Help Desk Team at Lynx Systems Inc. As a key member of our team, you will play a vital role in delivering exceptional technical support to our clients, leveraging your expertise in Yardi Voyager Commercial. You will be responsible for managing troubleshooting,...


  • Gatineau, Canada Clinique Chiropratique du Portage Full time

    ENGLISH BELOW **Secrétaire/Réceptionniste - Chiropratique** La clinique Chiropratique du Portage est à la recherche d’une PERSONNE DYNAMIQUE, PASSIONNÉE, ORGANISÉE, POSSÉDANT IDÉALEMENT 8 BRAS ET QUI A UNE GRANDE FACILITÉ À COMMUNIQUER AVEC LES GENS pour le poste de réceptionniste. **Les responsabilités consistent à**: - Accueil des...


  • Gatineau, Quebec, Canada Nestlé SA Full time

    Job title: Office Operations and Facilities LeadHybridA little bit about usNestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 120,000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in...


  • Gatineau, Canada Tyto Robotics Inc. Full time

    **Education & Experience**: **Front Desk Administration**: **About Us**: Tyto Robotics is a leading provider of test equipment for developers in the drone and electric aviation sectors. We specialize in products such as thrust stands, balancing tools, and wind tunnels. We work with customers all over the world to help them realize exciting projects. Our...


  • Gatineau, Quebec, Canada M-A Séguin CPA inc. Full time

    Here's your chance to shine in a role where your organizational skills drive our operations and create real impact AtSéguin CPA, we help entrepreneurs and investors succeed. Specializing in finance and real estate, we offer simple and effective solutions. We're looking for an Executive and Bookkeeping Assistant to organize our operations and help grow our...