Technical Support Analyst
7 days ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work setting**:
- Help desk
- Government department and/or agency
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Certificates, licences, memberships, and courses**:
- Cisco certified network associate
- Microsoft certified solutions associate (MCSA)
- VMware certified professional
**Computer and technology knowledge**:
- Information Technology Infrastructure Library (ITIL)
- Linux
- Networking software
- Networking hardware
- Networking security
- MS Windows
**Security and safety**:
- Enhanced reliability security clearance
- Confidential security clearance
- Criminal record check
**Transportation/travel information**:
- Own transportation
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- As per collective agreement
**Long term benefits**:
- Deferred Profit Sharing Plan (DPSP)
- Group insurance benefits
- Life insurance
- Long-term care insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Wellness program
-
Gatineau, Quebec, Canada Lynx Systems Inc. Full timeAbout the RoleThis exciting opportunity is for a Technical Support Analyst to join our Yardi Help Desk Team at Lynx Systems Inc. As a key member of our team, you will play a vital role in delivering exceptional technical support to our clients, leveraging your expertise in Yardi Voyager Commercial. You will be responsible for managing troubleshooting,...
-
Technical Support Engineer
3 days ago
Gatineau, Quebec, Canada Brookfield Renewable Partners L.P. Full timeKnowledge and Experience RequiredWe are seeking a highly skilled and experienced System Analyst with a strong background in database coding (T-SQL & PL/SQL) and experience in data analytics tools (Alteryx, Tableau). You should have senior application professional experience in monitoring, configuring, and documenting, troubleshooting, and maintaining...
-
IT Business Analyst
3 weeks ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation ("Brookfield"), one of the world's leading alternative asset managers. Brookfield Renewable is one of the world's largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Financial Analyst I
2 weeks ago
Gatineau, Canada Bluelime Technical Services Full time**Job summary**: The Finance team is seeking to fill a temporary position for 1 year. The incumbent will, as a team member, be required to support the finance team with accounts payable and receivable, and multiple other related tasks. **What you will do** - Process, code and distribute vendor’s invoices for approval, analyze all account payable invoices...
-
Deskside Support Analyst
4 weeks ago
Gatineau, Canada Compugen Inc Full time**Job Title** Deskside support analyst **Vacancy No** VN7888 **Company Name** Compugen Inc **Work Location** Gatineau, QC **Base Pay Range** To be discussed during the recruitment process **Job Details** **Découvrez Compugen**: Compugen est le plus grand allié technologique privé au Canada. Nous croyons que pour innover nos industries,...
-
Technical Support Engineer
5 days ago
Gatineau, Quebec, Canada Recruit Island Full timeThis is an exciting opportunity for an IT Technician to join a growing manufacturing company in Castlebar. As an IT Technician, you will be responsible for providing technical assistance to our employees with their technology needs.Your key responsibilities will include:Providing technical support for workstation hardware and software issuesAssisting...
-
IT Asset Management Business Analyst
3 weeks ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation ("Brookfield"), one of the world's leading alternative asset managers. Brookfield Renewable is one of the world's largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Bilingual Technical Support Specialist
2 weeks ago
Gatineau, Canada Innovatia Inc. Full timeInnovatia Technical Services Inc. (ITSI), a wholly owned subsidiary of Innovatia Inc., is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With...
-
Noc Technical Support Specialist
2 weeks ago
Gatineau, Canada Innovatia Inc. Full timeInnovatia Technical Services Inc. (ITSI), a wholly owned subsidiary of Innovatia Inc., is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With...
-
Noc Technical Support Specialist
2 weeks ago
Gatineau, Canada Innovatia Inc. Full timeInnovatia Technical Services Inc. (ITSI), a wholly owned subsidiary of Innovatia Inc., is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With...
-
Technical Support Specialist
7 days ago
Gatineau, Quebec, Canada International Rive-Nord Inc. Full timeInternational Rive-Nord Inc., a reputable heavy truck dealership, is looking for a skilled Technical Advisor to join our team in Gatineau. As a key member of our team, the successful candidate will provide exceptional customer service and technical advice to meet the needs of our valued customers.The Technical Advisor will be responsible for a range of...
-
Business Analyst
7 days ago
Gatineau, Canada Brookfield Renewable Full timeJob Details Description Reporting to the Senior Manager, Project Accounting, the Business Analyst, will be a member of the BSG accounting team and contribute to the process automation and process improvements in the BSG teams. **Responsibilities** - Review business processes and identify opportunities for automation solutions - Identify, document, design...
-
Human Capital Management Analyst
6 days ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeYour RoleYou will collaborate with business stakeholders to gather, document, and analyze HCM system requirements. This will involve working closely with cross-functional teams to identify business needs and design solutions that meet those needs.You will lead system implementations, upgrades, and integrations with third-party applications. This will require...
-
Senior Security Analyst
3 days ago
Gatineau, Quebec, Canada ADGA Group Full timeJob DescriptionADGA is hiring a Senior Security Analyst to support security patching. The Senior Security Analyst must assist in the identification, preparation and delivery of security patches to MS Windows and Red Hat Linux operating systems and associated applications using the documented procedures prepared by a senior cyber security SME.Specific tasks...
-
Yardi Voyager Technical Support Expert
6 days ago
Gatineau, Quebec, Canada Lynx Systems Inc. Full timeWe are seeking a highly skilled Yardi Voyager Technical Support Expert to join our team at Lynx Systems Inc. Our company provides cutting-edge technology solutions to the real estate industry, and we need someone with expertise in Yardi Voyager Commercial to help us achieve our goals.The successful candidate will have extensive knowledge of Yardi Voyager...
-
Technical IT Coordinator
7 days ago
Gatineau, Canada Brookfield Renewable Full timeJob Details Description Reporting to the IT Operations Manager, the Technical Coordinator will be a member of the Brookfield Renewable Business Services Group IT organization. The incumbent will provide tactical leadership through activity management and project management in the IT infrastructure domain. The incumbent will also be responsible for...
-
Senior Security Analyst
3 weeks ago
Gatineau, Canada ADGA Group Consultants Inc Full timeADGA Group Consultants IncBrilliant Minds. Critical Challenges. Proven Solutions. Solving complex problems for our clients across the Canadian defence, public, and commercial sectors.ADGA is hiring a Senior Security Analyst to support security patching. The Senior Security Analyst must assist in the identification, preparation and delivery of security...
-
Bilingual Technical Support Specialist
5 days ago
Gatineau, Canada Innovatia Inc. Full timeInnovatia Technical Services Inc. (ITSI), a wholly owned subsidiary of Innovatia Inc., is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With...
-
Senior Business Analyst
7 days ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation ("Brookfield"), one of the world's leading alternative asset managers. Brookfield Renewable is one of the world's largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...
-
Senior Business Analyst
3 days ago
Gatineau, Quebec, Canada Brookfield Renewable Full timeAbout Us Brookfield Renewable is one of the core businesses under Brookfield Corporation ("Brookfield"), one of the world's leading alternative asset managers. Brookfield Renewable is one of the world's largest owners, operators, and developers of renewable power, with $102 billion of power assets under management. Our portfolio of hydropower, wind,...