Office Assistant
6 months ago
**Company Overview**
We are an established Vancouver based IT company that provides technical support services for clients throughout the Lower Mainland. We believe that the relationships we have with our clients is the reason we have had long-term success.
Located in downtown Vancouver, our company has an exciting career opportunity for an expert at handling the details - someone who is known for their organizational magic and dedication to bringing their proactive attitude to work every day. The Office Assistant role encompasses a variety of duties required for our day-to-day operations and is a vital part of the high quality service we provide to our clients. This dynamic position helps ensure smooth communication, detailed documentation, and overall efficiency between clients, technicians and vendors
**Duties include**:
- Service Support_
- Reception: the initial point of contact to the customer for all client requests
- Escalate service requests to management's attention if service quality or customer satisfaction appears in jeopardy
- Sales Support_
- Monitor and manage all Sales Requests including quotations, product ordering, returns, stock and record keeping.
- Maintain partnership agreements and reporting, client and vendor files and archiving
- Administrative Support_
- Assist with processing receivables, payables and bank deposits
- Assist with maintaining our client database records and client site documentation
- Assist with general office duties as requested (ie: mail, supply orders, meeting prep, etc)
- And any other administrative tasks assigned to you by management
**Requirements**:
- Minimum 2 years’ experience in inside sales, office setting, and/or customer service
- Strong interpersonal and communication skills (must be fluent in English)
- Natural attention to detail and ability to organize information
- Intermediate to strong Microsoft Office skills
- Data entry / Database / Ticket tracking software experience an asset
- Familiarity with computer technology and network equipment an asset
**Job Types**: Full-time, Permanent
**Salary**: $19.00-$22.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- related work: 2 years (preferred)
Work Location: Hybrid remote in Vancouver, BC V6C 1T2
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