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Receptionist

3 months ago

Lloydminster, Canada Dr. Hemstock Residence Full time

**ACCOUNTABILITY & OBJECTIVE**:
Responsible for the demonstration of outstanding public relations skills with residents, potential clients, staff and all persons visiting the Dr. Hemstock Residence**.**

Responsible for processing financial transactions; maintaining adequate records and performs word processing tasks as directed by the Office Manager. Ensures effective team communication within the residence, in a confidential manner.

**BACKGROUND / QUALIFICATIONS**:

- Experience in cash handling and performing a reception function.
- The incumbent must have proven computer literacy in Windows/Word/Excel with an adaptability to handle database programs, and emergency response system.
- A people person with a heart for seniors and a positive, outgoing disposition. Ability to work independently as well as taking direction.
- A person with a positive self image and ability to use initiative in problem solving, a team player.

**KEY RESPONSIBILITIES**:

- Greets residents, families and guests to the Dr. Hemstock Residence.
- Processes all telephone calls and ensures that messages are distributed promptly.
- Provides information about the Dr. Hemstock Residence to current residents and prospective residents.
- Responds to resident service requests and refers to appropriate team members for action.
- Processes in-coming and outgoing mail, as directed.
- Maintains accurate resident files.
- Handles initial inquiries re prospects - and in the absence of the manager or marketing person, ascertains appointments are booked or tours are given.
- Accepts and signs for deliveries if required and ascertains accurate paperwork flow.
- Cash handling for all guest meals, revenue from services, extra resident service, etc.
- Creates and executes the typing of notices or newsletters as designated.
- Maintains a daily record of resident census to support revenue and receivables.
- Performs duties of an administrative or word processing function, as assigned.
- Ensures the security of the Residence by monitoring incoming and outgoing residents, guests, and other people.
- Communicates effectively with team members re tasks or services to be expedited by housekeeping, resident services or maintenance.
- Shares responsibility, through in-service and education, in safety standards of the residence.
- Is committed to excellence and the establishing of a “Fabled Residence”.
- Demonstrates flexibility; ability to bend to changing demands.
- Performs other related tasks as delegated by the Office Manager or Manager.

**Job Types**: Full-time, Fixed term contract

**Salary**: $17.09 per hour

Expected hours: 37.5 per week

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

Expected start date: 2024-02-20