Database Quality Control Analyst

3 weeks ago


Cobourg, Canada The MEARIE Group Full time

**JOB VACANCY**

**Database Quality Control Analyst**

**JOB DESCRIPTION**:
Lakefront Utility Services Inc. requires a dynamic, highly motived, and proactive Database Quality Control Analyst. Reporting directly to the Regulatory Compliance & Billing Supervisor, you will work in a team environment. This is an excellent opportunity to use your knowledge and experience in a fast-paced, environment of professionals dedicated to customer service, collaboration, and cooperation.

Lakefront delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance, so that employees can perform at their best and contribute to their communities.

**RESPONSIBILITIES INCLUDE**:
The Database Quality Control Analyst gathers, analyzes, and reports data related to Lakefront Utility Services customers. Responsible for: ensuring data is correct; supporting management with information that assists with decision-making; and enhancing the process of reporting on accuracy and performance. This role includes performing queries, analyzing customer accounts, updating financial spreadsheets, and performing database analysis.
- Calculate, prepare and issue documents related to customer accounts, including billings and other account consumption and revenue information.
- Monitor and review by conducting control audits, the quality assurance of bills produced by the billing department.
- Review quality control of credit balances, refunds, and advise on adjustments and/or corrections to customer accounts.
- Ensure billing department is compliant with established practices, overseeing all billing processes, adjustments and corrections and reporting on billing accuracy.
- Maintain and review revenue generation metrics, ensuring department goals are met.
- Monitor the data integrity of systems ensuring proper quality controls are in place.
- Ensure the integrity of research project data, possibly including data extraction, processing, storage, manipulation, and analysis.
- Support new product development and continuous improvement by integrating quality control tools into processes.
- Act as a point of contact between the customer information system service provider(s) for support and troubleshooting.
- Responsible for logging support tickets to our respective software support companies.
- Develop methods to enable the accurate measurement of quality results.
- Assess the quality of the systems and processes in place in order to identify shortfalls.
- Analyze exception reports to track inconsistencies and identify core issues.
- Produce monthly reports showing the quality assurance results from the team; present findings and weaknesses, as well as a plan of action to correct or mitigate the weaknesses.

**QUALIFICATIONS**:

- Post-secondary education in Business /Statistics/Computer Science or a related field.
- Advanced Microsoft Office Excel.
- SQL, Power Query Editor, Python, or similar query writing experience.
- 2 years' experience in database interrogation and/or database management considered an asset.
- Experience in the utility industry is an asset.
- Ability to read and interpret procedure manuals and reports.
- Strong mathematical and analytical skills.
- Strong presentation skills, both verbal and written, using software to analyze and present results.
- Attention to detail and accuracy.
- Excellent interpersonal skills, with the demonstrated ability to engage and communicate effectively with both internal and external clients and foster positive relationships.
- Effectively manage multiple activities of varying complexity while under time constraints.


  • Data Analyst

    4 weeks ago


    Cobourg, Canada The MEARIE Group Full time

    **JOB VACANCY** **Data Analyst** **JOB DESCRIPTION**: Lakefront Utility Services Inc. is seeking a highly motivated Data Analyst to join our team. If you have a genuine love for mathematics, working with Excel, and are known for your proactive mindset with a natural curiosity to understand and resolve challenges, we have an exciting opportunity for you. As...


  • Cobourg, Canada Holcim Full time

    Position Summary The QC Technician is responsible for safely implementing Quality Control for production and shipping of our products. The main objective of the technician is to ensure the quality and the consistency of the concrete, as well as to help solve any issues that arise and help deal with the situations immediately. Accountabilities ...


  • Cobourg, Canada Protoplast Full time

    Quality Manager Job Description Title Quality Manager Reports To General Manager Summary The Quality Manager ensures that quality standards and procedures are met and aligned with legislation and customer specifications. This individual is responsible for managing the organizations quality assurance policies and controlling new product development processes....

  • IT Systems Analyst

    2 weeks ago


    Cobourg, Canada Northumberland Hills Hospital Full time

    Reference # 00725 Posted Wednesday, January 10th, 2024 at 12:00am Scope Public Applications Accepted Position Information Technology, Systems Analyst Department Information Systems Term Full Time Application Deadline Thursday, January 25th, 2024 at 12:00am At Northumberland Hills Hospital (NHH), our shared purpose is People First, and our core values...

  • Quality Engineer

    1 month ago


    Cobourg, Canada NPA WorldWide Full time

    Job description: Qualifications: Degree in Mechanical or Industrial Engineering or Diploma and equivalent work experienceResponsibilities: Report to QA Manager and liaise with all departments, vendors and customers Review, revise and release control plans and PFMEA documentation Very involved with new product launch and PPAP activities Part of the internal...


  • Cobourg, Canada Cam Tran Co. Ltd Full time

    **Job Title: Network Support Analyst** **Location: Colborne, ON** **Company Profile**: For those of you who don’t know who we are, we are the manufacturer of distribution transformers! In other words we are an extension of essential services and key component to keeping everyone’s lights on at home! With over 35 years of operations in the utility...


  • Cobourg, Canada Daybreak Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Assist in set up and conduction of chemical experiments - Compile records for analytical studies - Assist in developing and conducting sampling and analysis - Assist in development of standards, health and safety measures - Conduct or assist in air and water quality testing and...

  • Financial Analyst

    1 month ago


    Cobourg, Canada Northumberland Hills Hospital Full time

    **Reference #** - 00581**Posted** - Monday, March 27th, 2023 at 12:00am**Scope** - Public Applications Accepted**Position** - Financial Analyst**Department** - Finance**Term** - Permanent, Fulltime**Application Deadline** - Friday, April 14th, 2023 at 12:00am**VALUES AND COMMITMENT** At Northumberland Hills Hospital (NHH), our shared purpose is **_people...

  • Financial Analyst

    1 month ago


    Cobourg, Canada Northumberland Hills Hospital Full time

    **Reference #** - 00746**Posted** - Thursday, February 29th, 2024 at 12:00am**Scope** - Public Applications Accepted**Position** - Financial Analyst**Department** - Finance**Term** - Full-Time**Application Deadline** - Friday, March 15th, 2024 at 12:00am**VALUES AND COMMITMENT** At Northumberland Hills Hospital (NHH), our shared purpose is **_people...


  • Cobourg, Canada Daybreak Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksAssist in set up and conduction of chemical experimentsCompile records for analytical studiesAssist in developing programs of sampling and analysis to maintain quality standards Assist in development of standards, health and safety measuresOperate experimental chemical or petrochemical pilot...


  • Cobourg, Canada Daybreak Full time

    Education: Expérience: EducationCollege/CEGEPTasksAssist in set up and conduction of chemical experimentsCompile records for analytical studiesAssist in developing programs of sampling and analysis to maintain quality standards Assist in development of standards, health and safety measuresOperate experimental chemical or petrochemical pilot plantAssist in...


  • Cobourg, Canada Cameco Full time

    At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make Cameco stronger. We are committed to building a diverse workforce reflective of the communities we operate in. Our vision is to create a culture where inclusion is the goal,...


  • Cobourg, Canada Cameco Full time

    At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make Cameco stronger. We are committed to building a diverse workforce reflective of the communities we operate in. Our vision is to create a culture where inclusion is the goal,...


  • Cobourg, Canada Fidelity Engineering and Construction Full time

    **Company Profile**: The Fidelity Group of Companies has developed a reputable brand best known for quality craftsmanship, timely execution of work and a highly talented field and management staff. We have built our company on the guiding principle “Only the Best” and we believe that this applies across every facet of who we are and what we do. The...


  • Cobourg, Canada Part Time CFO Full time

    This is a new role within a rapidly growing logistics business, so presents an excellent opportunity for the right minded individual to contribute and be involved in a wide range of Financial activities. If you enjoy working in a dynamic environment, then this role is for you. The Junior Financial Analyst position will be responsible for performing day to...


  • Cobourg, ON, Canada Adecco Canada Full time

    Industrial & manufacturing - Quality Control Adecco is currently seeking a meticulous Quality Assurance Technician to join our clients team for a Temporary role in Cobourg, ON. The position offers a competitive salary ranging from $25 to $26.50 Per Hour, commensurate with experience. The successful candidate will play a vital role in ensuring product...

  • Project Manager

    2 days ago


    Cobourg, Canada Northumberland Hills Hospital Full time

    **Reference #** - 00808**Posted** - Tuesday, May 28th, 2024 at 12:00am**Scope** - Public Applications Accepted**Position** - Project Manager, Ontario Health Team Northumberland**Department** - OHTN**Term** - Full-time, Permanent**Application Deadline** - Wednesday, June 12th, 2024 at 12:00am**VALUES AND COMMITMENT** At Northumberland Hills Hospital (NHH),...

  • Scheduling Clerk

    6 days ago


    Cobourg, Canada Northumberland County Full time

    **Scheduling Clerk** Permanent, Full-time The Golden Plough Lodge is a 151-bed long-term care facility that is owned and operated by the County of Northumberland. **Qualifications & skills**: - You have a college diploma or university degree in Business or Medical Office Administration or an equivalent combination of education and experience. - 1 or more...

  • Executive Assistant

    4 weeks ago


    Cobourg, Canada Cornerstone Family Violence Prevention Centre Full time

    **Executive Assistant** - Full Time Permanent - 35 Hours per week _ Cornerstone Family Violence Prevention Centre (Cornerstone) has an exciting opportunity in which you get to work within the administrative team to ensure a strong, innovative support system is in place for women and children impacted by gender-based violence in Northumberland County. We...

  • Financial Analyst

    6 days ago


    Cobourg, Canada Part Time CFO Services Inc. Full time

    **Job Summary**: This is a new role within a rapidly growing logistics business, so presents an excellent opportunity for the right-minded individual to contribute and be involved in a wide range of Financial activities. If you enjoy working in a dynamic environment, then this role is for you. **Job Duties**: - Full life cycle financial accounting,...