Correspondence Coordinator

1 month ago


Victoria, Canada The Corporation of The City of Victoria Full time

**Job Description**:
**Competition #24/22**

**Internal/External Posting**

**Closing date: February 20, 2024**

**Correspondence Coordinator (Continuous)**

**Communications and Engagement Department**

**POSITION FUNCTION**

Provide communications advice and respond to a variety of correspondence on various projects and issues, including Mayor’s correspondence to support increased understanding and engagement in City programs and services. Provide protocol advice and support.

***

**KEY DUTIES**
- Draft high volume of responses on behalf of Mayor and Council and City staff to provide meaningful and timely responses to citizen enquiries and concerns.
- Draft briefing notes and assist in developing and refining correspondence policy, guidelines and evaluation methods.
- Provide protocol advice and support in areas such as Twin City relationships, discussions with First Nations and visiting school groups.
- Coordinate and oversee electronic correspondence tracking system.
- Develop and evaluate long-term correspondence strategies.
- Research, write and edit copy for public information materials targeted at internal and external audiences.
- Prepare presentations on various topics.
- Write and edit internal staff communications including weekly electronic newsletter.
- Work closely with Mayor and City Manager’s Offices and with City departments to initiate communications items anticipatory of community interest and concern.
- Coordinate and write print materials; coordinate, write, monitor and edit web site content.
- Proactively identify where website can be updated to be responsive to community enquiries.
- Assist in increasing understanding of the City of Victoria services and its initiatives with stakeholder and community groups.

Perform related duties where qualified.

**INDEPENDENCE**
- Work is generated by public enquiries, as well as annual objectives, departmental work plans, requests from Mayor and Council, operational demands, emerging communications issues or is assigned by supervisor.
- Work is reviewed through meetings with supervisor.
- Issues of a sensitive nature or deviations from policy are referred to supervisor for direction

**WORKING CONDITIONS**

**Physical Effort**:

- Normal.

**Mental Effort**:

- Meet multiple deadlines. (frequent)
- Short periods of intense concentration. (often)

**Visual/Auditory Effort**:

- Focus on computer screen for long periods. (often)

**Work Environment**:

- Office.

**KEY SKILLS AND ABILITIES**
- Customer service.
- Strong writing skills to compose written materials.
- Organize and prioritize high volume of correspondence.
- Strong research skills including proficient use of web and online tools.
- Strong judgement and decision making skills.
- Resourceful and relationship builder.
- Provide technical guidance and advice to user departments.
- Establish and maintain effective working relationships.
- Deal effectively with the public and outside agencies.
- Familiarity with routine use of Customer Response Management (CRM) system or equivalent.
- Familiarity with routine use of SharePoint or equivalent.

***

**QUALIFICATIONS**

**Formal Education, Training and Occupational Certification**:

- Degree in Communications or Journalism. (4 years)

**Experience**:

- 3 years related experience or an equivalent combination of education and experience.

**OTHER**:
May be requested to substitute in a more senior position.

**Work schedule: Monday to Friday, (35 hour work week)**

**$45.77 per hour, Pay Grade 13 (under review)**

**Job Code #4359**

**This is a CUPE Local 50 Position



  • Victoria, Canada City of Victoria Full time

    **Competition #24/22** **Internal/External Posting** **Closing date: February 20, 2024** **Correspondence Coordinator (Continuous)**: **Communications and Engagement Department** **POSITION FUNCTION** Provide communications advice and respond to a variety of correspondence on various projects and issues, including Mayor’s correspondence to support...

  • Clk 15r

    1 month ago


    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 15R - Correspondence Coordinator- Position Classification- Clerk R15- Union- GEU- Work Options- Hybrid- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $59,015.56 - $66,749.47 annually- Close Date- 5/14/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Emerg Mgt, Climate...

  • Office Coordinator

    2 months ago


    Victoria, Canada Archipelago Marine Research Full time

    **OFFICE COORDINATOR** Victoria, BC Do you like to wear jeans to the office almost every day? Have fun at work? Help plan staff events and participate in community events? Are you passionate about our environment and sustainability? This is the Ideal entry level office administrative position in a multi-faceted company committed to our shared ocean...

  • Sales Coordinator

    2 months ago


    Victoria, Canada Abstract Developments Full time

    Abstract is seeking a talented Sales Coordinator to join our growing team in the beautiful greater Victoria area. **PRIMARY OBJECTIVES**: Reporting to the Sales Administration Manager and providing multi-faceted support to the Sales and Marketing team, the Sales Coordinator is primarily responsible for providing a welcoming atmosphere and positive...


  • Victoria, Canada City of Victoria Full time

    **Competition #24/74** **Internal/External Posting** **Closing date: April 02, 2024** **Communications and Engagement Coordinator (Continuous)***:Communications & Engagement Department** **POSITION FUNCTION** Reporting to the Director, Communications and Engagement, the Communications and Engagement Assistant plays a key role in supporting the...


  • Victoria, Canada The Corporation of The City of Victoria Full time

    **Job Description**: **Competition #24/74** **Internal/External Posting** **Closing date: April 02, 2024** *** **Communications and Engagement Coordinator (Continuous)** **Communications & Engagement Department** **POSITION FUNCTION** Reporting to the Director, Communications and Engagement, the Communications and Engagement Assistant plays a key role...


  • Victoria, Canada Pacifica Housing Full time

    **Description**: **Position Title**:Property Services Coordinator** **Competition**:24-52 **Reports to**: Manager of Maintenance **Union**:BCGEU **Compensation**: $26.60-$28.82/hour **Schedule**:8:30am-4:00pm, Monday-Friday (70 hours bi-weekly) **Posting Closing Date**:June 20, 2024 at 4pm **Organizational Focus**: Pacifica Housing has been providing...


  • Victoria, Canada Horticulture Centre of the Pacific Full time

    ''' **Operations and Venue Coordinator** **ABOUT THE JOB...** The Operations and Venue Coordinator should be a high-energy professional who is proactive and self-motivated with a demonstrated ability to think and plan strategically. Ideally, a qualified Operations and Venue Coordinator of a Non-profit will wear many different hats and have experience in...

  • Project Coordinator

    2 months ago


    Victoria, Canada Maple Reinders Full time

    **Job Description**: **Project Coordinator**: - Buildings** Maple Reinders is pleased to announce that it has been awarded the contract for the construction of the Royal BC Museum Collections and Research Building in Colwood, (Victoria) BC. The new facility will be an advanced, sustainable, and culturally sensitive building that will serve as a community...

  • Evaluation Coordinator

    2 months ago


    Victoria, Canada BC Association of Community Health Centres Full time

    **Company description** The British Columbia Association of Community Health Centres (BCACHC) exists to advance the Community Health Centre (CHC) model. The association engages, advocates for, and supports our member CHCs as an integral part of health and social services in their communities in BC. BCACHC supports member CHCs by offering a variety of...

  • Care Coordinator

    1 month ago


    Victoria, Canada Luxcare Senior Care Full time

    **Job Title**: Care Coordinator **Company**: Luxcare Senior Care **Location**: Gordon Head **About LuxCare Senior Care**: Luxcare Senior Care is a leading provider of senior care services committed to enhancing the quality of life for our elderly clients. Our mission is to provide compassionate and personalized care that allows seniors to age gracefully...

  • Office Coordinator

    2 months ago


    Victoria, Canada Hardwire Telecom Full time

    **Hardwire Telecom Office Coordinator** - Work Schedule is Monday to Friday 8:00 am to 4:30 pm_ Do you enjoy working with a small team and work well independently? Do you have the proven ability to create organization and manage the workflow within an office setting? Are you detail oriented and provide exceptional customer service? In your career, have you...


  • Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to...


  • Victoria, Canada Shelbourne Community Kitchen Full time

    **Make a Difference: Join Our Team as an Administrative Coordinator** **About Us**: At Shelbourne Community Kitchen, we believe in the transformative power of good food. Our mission is simple yet profound: to create opportunities for individuals experiencing food insecurity to cook, grow, share, and connect, ultimately improving their health and well-being....


  • Victoria, Canada Victoria Police Department Full time

    **Victoria Police Department** **Communications Coordinator**: **POSITION: Communications Coordinator** **DEPARTMENT / DIVISION: Police / Community Engagement Division** **Competition Number**: P04-24 **Date of Issue**: February 16/2024 **Closing Date**:February 29/2024 **Pay Group**: $50.44/hr - CUPE Pay Grade 15 **Number of Positions**: 1 **Duration**:...


  • Victoria, Canada Maple Reinders Full time

    **Job Description**: **Commissioning Coordinator** Maple Reinders is pleased to announce that it has been awarded the contract for the construction of the **Royal BC Museum Collections and Research Building in Colwood, (Victoria) BC.** The new facility will be an advanced, sustainable, and culturally sensitive building that will serve as a community and...

  • Foi/atip Coordinator

    3 months ago


    Victoria, Canada PrivacyWorks Consulting Inc. Full time

    We are looking for an FOI/ATIP Coordinator to join our team at PrivacyWorks Consulting. If you're looking to get started with you information access career and want to work with a dynamic consulting team serving a diverse, multi-jurisdiction clientele, we'd love to hear from you! **Responsibilities** Reporting to the FOI & Access Manager, the FOI/ATIP...


  • Victoria, Canada Associated Engineering Group of Companies Full time

    **Job Description**: We currently have an opening for an **Administrative Coordinator** in our **Victoria** office. Please note, our office will be moving from Langford to Uptown in the Fall of 2024. Responsibilities will include: - Preparing and ensuring the timely delivery of correspondences, proposals, reports, technical memoranda, contract documents,...


  • Victoria, Canada Threshold Housing Society Full time

    **Threshold Housing Society** is an inspiring non-profit organization that is passionate about preventing adult homelessness by providing safe housing, stability, support services, and community to at-risk youth in the Greater Victoria area for over 30 years. The organization serves at-risk youth experiencing homelessness, aging out of care, or fleeing...


  • Victoria, Canada The Corporation of The City of Victoria Full time

    **Job Description**: **Competition #24/53** **Internal/External Posting** **Closing date: March 15, 2024** *** **People and Culture Coordinator** **(Regular Full Time)** **People and Culture Department** Join our team as a People and Culture Coordinator, where you'll play a vital role in supporting various people programs and initiatives at the City of...