Receptionist (Summer Intern)

3 weeks ago

Edmonton, Canada Edmonton Unlimited Full time

**EDMONTON UNLIMITED**

Summer Intern

**Job Type**: Full Time, Temporary May - September 2024

Edmonton Unlimited is the municipal innovation agency for the City of Edmonton and works to create, curate, and deliver free programs, community events, and support that Edmonton’s innovators and problem-solvers need to turn their ideas into solutions. By working collaboratively across various stakeholders in industry, academia, civil society, and leading peer cities, Edmonton Unlimited is fostering a rich innovation ecosystem for the benefit of all and mobilizing innovation communities for maximum international impact.

We are a city of innovators tackling great global challenges securing a sustainable economic future for Edmonton residents, communities, and companies. Together, we are positioning Edmonton as an inclusive, global innovation capital

**Your Opportunity**:
Reporting to the Manager, Facilities, the Summer Intern plays a vital role in creating a welcoming environment for all those visiting Edmonton Unlimited headquarters. This role involves greeting & aiding visitors, managing various office & building tasks, and serving as the initial friendly face of Edmonton Unlimited. This would be a great opportunity for a post-secondary student who has a proactive attitude and a keen interest in learning more about the innovation and entrepreneurial space.

**Your Key Accountabilities**:

- Promotes an equitable, diverse, and inclusive work environment, and contributes to Edmonton Unlimited’s ongoing pursuit of Reconciliation.
- Extends a warm and welcoming reception to all visitors, reflecting a positive and helpful demeanor.
- Ensures visitors feel at ease and guide them efficiently to the appropriate personnel within the establishment.
- Proactively seeks opportunities to create memorable customer interactions, providing excellent service and assistance to guests.
- Interacts courteously and efficiently with guests, offering directions, information.
- Assists visitors by addressing queries, answering questions, and directing them to office-specific services.
- Supports the Manager, Facilities in assigned administrative tasks and provides assistance to the leadership team as required.
- Takes charge of daily mail duties, including documenting into the mail log and directing queries to appropriate departments.
- Employs exceptional prioritization skills and a sense of urgency to manage tasks effectively.
- Maintains a fully stocked kitchen, monitoring fridge contents for expiry.
- Upholds the cleanliness and orderliness of common areas, café, and kitchen, enhancing the overall appearance of the premises.
- Ensures the stationary area is organized and well-stocked for office needs.
- Handles Business Model 101 Mail Orders efficiently.
- Plays a role in workplace security by assisting with the issuing, checking, and collecting badges as necessary, while also maintaining visitor logs.
- Contributes to the creation of informative guides, including Kantech Bypass information and other procedural documents.
- Embraces any additional responsibilities that may arise in support of the role.

**Your Credentials**:

- Completion of a High School Diploma or equivalent.
- Currently enrolled in a post-secondary program, preferably in business or a related field.
- Demonstrated 2+ years of related work experience providing outstanding customer support.
- Thrives in a startup environment with a flat organizational structure, emphasizing strong team collaboration.
- Possesses exceptional interpersonal, written, and verbal communication skills, coupled with a keen eye for detail.
- Upholds a commitment to integrity and confidentiality at all times.
- A passion for innovation and entrepreneurship is highly desirable.
- Willingness to work occasional weekends and evenings as needed.
- Innately innovative in approach and mindset.
- Embraces any additional responsibilities that may arise in support of the role.

**Our Culture**:
**Edmonton Unlimited** is cultivating a diverse and collaborative work culture that supports and celebrates innovation at all levels. We continuously strive for excellence, attracting top-talent, and are committed to providing team members with meaningful and challenging work in an open and inclusive environment.

**How to Apply**:
To learn more about **Edmonton Unlimited**, please visit our **website**.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edmonton, AB T5J 1W9: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person

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