Customer Service Coordinator

2 weeks ago


Burlington, Canada Ryder System Full time

You are the driving force behind our company.

Start your career with Ryder today

**About Ryder**

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada Employee satisfaction is part of our culture.

**Summary**

The Customer Service Associate will support the shop management process with heavy focus on timely customer communications and scheduling, repair follow-up and maintenance file management.

**Work Type**: 18-month contract (MAT Leave coverage)

**Wage**: $20 -$23 per hour, paid weekly

**Working Hours**: Monday to Friday, 7:00am to 4:00pm

**Responsibilities**
- Improve the quality and consistency of customer communications and meet customer's expectations.
- Perform customer relationship activities to include customer interface, issue resolution and customer satisfaction
- Enhance branch productivity through effective work scheduling and planning
- Review maintenance reports to identify and schedule preventative maintenance, repair campaigns and vehicles requiring follow-up
- Coordinate with rental counter to identify repair requirements, available substitute units and vehicle wash requirements
- Coordinate outside repair with vendors and customers
- Effectively handle all incoming shop calls
- Clerical duties within the shop operations which include vehicle maintenance files
- Process all Account Payable
- Create repair orders for technicians
- Performs other duties as assigned.

**Qualifications**
- H.S. diploma/GED required
- 1-3 years of Customer Service with issues resolution experience preferred.
- Strong computer skills including spreadsheets and word processing software advanced required
- Detail oriented with excellent follow-up practices
- Strong verbal and written communication skills
- Capable of multi-tasking, highly organized, with excellent time management skillsh
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Strong computer skills including spreadsheets and word processing software advanced required
- Recruiter: Kathy Zhang:_
- Business Hours: M to F, 8:00am to 5:00pm EST_

**Job Category**: Operations and Support

\#wd



  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Ontario, Canada L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...


  • Burlington, Canada Pioneer Pools Service Full time

    You will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...


  • Burlington, Canada Turf systems Full time

    **OUR COMPANY** Turf Systems Inc. has spent 33 years as a leader in providing Professional Lawn Care and Irrigation Services that are quite simply unparalleled in this industry. We take a long-term view of the valued partnerships we share with our clients and our work team. Our high-performance culture gives way to superior quality services rooted in the...


  • Burlington, Ontario, Canada Ryder System Full time

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.About RyderFor almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can...


  • Burlington, Ontario, Canada Turf systems Full time

    OUR COMPANYTurf Systems Inc. has spent 33 years as a leader in providing Professional Lawn Care and Irrigation Services that are quite simply unparalleled in this industry. We take a long-term view of the valued partnerships we share with our clients and our work team. Our high-performance culture gives way to superior quality services rooted in the utmost...


  • Burlington, Canada Simply Pools & Spas Full time

    Fast paced, growing company, a leading installer and distributor in the fiberglass swimming pool industry is looking for Customer Service and Construction Coordinator **Job description includes**: ~ Dealing with customers requirements provide ~ Assisting customers with pool permits ~ Dealing with transportation permits and dealer requests for delivery ~...

  • Customs Coordinator

    2 weeks ago


    Burlington, Ontario, Canada Eaton Full time

    Eaton's Electrical Sector is currently seeking a Customs and Transportation Coordinator to join our team. This is an initial 8-month contract opportunity based at our Burlington, Ontario office.What you'll do:This position will oversee the day-to-day importing, exporting and customs related activities of Eaton industries (Canada) Company. This includes but...


  • Burlington, Ontario, Canada Simply Pools & Spas Full time

    Fast paced, growing company, a leading installer and distributor in the fiberglass swimming pool industry is looking for Customer Service and Construction CoordinatorJob description includes:~ Dealing with customers requirements provide~ Assisting customers with pool permits~ Dealing with transportation permits and dealer requests for delivery~ Invoicing,...

  • Customs Coordinator

    4 weeks ago


    Burlington, Canada Eaton Full time

    **Eaton's Electrical Sector is currently seeking a Customs and Transportation Coordinator to join our team. This is an initial 8-month contract opportunity based at our Burlington, Ontario office.** **What you’ll do**: This position will oversee the day-to-day importing, exporting and customs related activities of Eaton industries (Canada) Company. This...

  • Customs Coordinator

    3 weeks ago


    Burlington, Canada Eaton Full time

    **Eaton's Electrical Sector is currently seeking a Customs and Transportation Coordinator to join our team. This is an initial 8-month contract opportunity based at our Burlington, Ontario office.** **What you’ll do**: **Position Overview**: This position will oversee the day-to-day importing, exporting and customs related activities of Eaton industries...


  • Burlington, Canada L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...


  • Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Ontario, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver's licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...


  • Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada **Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options** **disponibles en haut à droite de cette page.** **Description du poste** JOB SUMMARY RESPONSIBILITIES - Supports successful and expedient activation and onboarding of customers (Direct,...


  • Burlington, Canada Ryder System Full time

    **About Ryder** For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. We are a Fortune 500 company with 800+ locations and over...

  • Service Coordinator

    4 weeks ago


    Burlington, Canada O'Dell Associates Full time

    **Service Coordinator** - Full-time Permanent - Business hours (8:00am - 5:00pm) - Hybrid work environment - Flexible "home" office location: London, Waterloo or Burlington O’Dell Associates is a well-established heating, ventilating, and air conditioning (HVAC) company that works across Ontario with engineers, building owners, mechanical and sheet metal...

  • Service Coordinator

    4 weeks ago


    Burlington, Canada Flow Control Group Full time

    **_Why work at ReapAir Compressor Services ?_** - Be part of a dynamic and growing team - A bonus program for all employees - Work in an environment where health and safety is a priority - Values of mutual aid, respect, transparency and customer satisfaction - A unique employee share ownership program (no investment required) - Group insurance including life...


  • Burlington, Ontario, Canada UNITED PARCEL SERVICE Full time

    Primary Job Posting Location:Burlington, Ontario CanadaExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...


  • Burlington, Canada StressCrete Group Full time

    **Customer Experience Coordinator - StressCrete Group Burlington** **Who we are at StressCrete Group** As North America’s premier street lighting infrastructure company, we have been the industry leader for over 60 years, specializing in spun concrete poles, metal poles, and outdoor decorative LED lighting. However, StressCrete Group is more than just...