Support - Customer Support Analyst

Who we are? At Upstream Works, we are all about making life easier - for our partners, customers, and each other. Together, we build innovative solutions that make an impact - whether it is making agents more productive, improving the customer experience, or helping our team be the best version of themselves. Across the organization is an unwavering...

**Role Summary**: This individual will have at least two years’ experience on an IT support help desk to support a customer account in the healthcare sector. Microsoft experience is required and certification is preferred. Experience with Microsoft Windows Server and EPIC are highly desirable. Experience working in successful, high growth organizations...

Salary: **Role Summary**: This individual will have at least two years' experience on an IT support help desk to support a customer account in the healthcare sector. Microsoft experience is required and certification is preferred. Experience with Microsoft Windows Server and EPIC are highly desirable. Experience working in successful, high growth...

Position Summary: The Customer Solutions Analyst’s core responsibility is to be a customer experience and internal process expert. They are driven to improve the customer experience through all channels. The individual will complete customer data analysis, review, and recommended process efficiencies. They will support transformational initiatives and...

Education: College/CEGEP - Experience: 7 months to less than 1 year - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...

Position Responsibilities: - Ensure all incidents are addressed, updated, and closed following predetermined Service Levels, Incident, and Problem Management processes - Demonstrated success in creative problem solving, finding viable alternative solutions, and documenting those solutions - Demonstrate a commitment to knowledge-centered support principles -...

Education: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

Purpose & Overall Relevance for the Organization: The Customs Analyst role will support NAM import, FTZ and/or export operations and compliance related activities. This position will work cross-functionally with the supply chain teams, as well as outside counsel, suppliers, software providers, logistics providers, and customs brokers to ensure compliance...

**Customer & Retail Support Representative** **Why Jacent?** - Full time - Competitive hourly rate - Paid time off - 7 Paid Holidays plus 3 Flex Personal Days - Medical, Dental, Vision benefits; company paid short and long term disability. - 401K with company match - Paid parental leave - Fun Perks like Tickets at Work and cellular plan discounts - Exposure...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...

Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...

Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to...

**Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

Education: - Expérience: - **Education**: - Bachelor's degree - ** Work setting**: - Help desk - Telecommunications industry - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...

Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Help desk - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...

Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Help desk - Telecommunications industry **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to...

The Service Desk Support Specialist is an individual who is passionate about technology and people. They strive to provide an elevated customer experience and look for ways to continually raise the bar. They possess the natural curiosity to seek clarity on how people are successful in their positions and have the ability to place themselves in the shoes of...

**Overview** We are seeking a detail-oriented and organized Customer Admin who is also experienced with warehouse admin to join our dynamic team. In this role you will be hired as a contractor for 9 months with Exact Machine Service, Then on month 10, will be hired as a direct hire by our international machine builder partner. All training will handled by...

**Overview** We are seeking a detail-oriented and organized Customer Admin who is also experienced with warehouse admin to join our dynamic team. **Customer Service**: - Provide accurate and timely response to all customer inquiries coming into the Customer Support Center. Forward technical requests to technical service specialists for handling, forward...

Role: Financial Analyst Type: Permanent, Full-Time Location: Onsite, Woodbridge, ON **Financial Analyst** REV Capital is seeking a Financial Analyst to join our growing team! Reporting to the Director of Compliance, the Financial Analyst will analyze financial data to support decision-making processes. **About REV Capital**: REV Capital is the leading...