User Support Technician

2 weeks ago


Woodbridge, Canada Value Mobile Full time

Education: Bachelor's degree
- Experience: 2 years to less than 3 years
**Work setting**:

- Help desk
- Telecommunications industry
**Tasks**:

- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Supervision**:

- 5-10 people
**Computer and technology knowledge**:

- Networking software
- Networking hardware
- Networking security
- Internet
- Wireless networks
**Security and safety**:

- Basic security clearance
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
**Own tools/equipment**:

- Computer
- Printer
- Internet access
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
**Other benefits**:

- Other benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



  • Woodbridge, Canada Global Choice Foods Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...


  • Woodbridge, Canada Global Choice Foods Ltd. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...


  • Woodbridge, Canada Cellular Point Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...


  • Woodbridge, Canada Econix InfoTech Ltd. Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...


  • Woodbridge, Canada Econix InfoTech Ltd. Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...


  • Woodbridge, Canada Value Mobile Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Help desk - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...


  • Woodbridge, Canada Value Mobile Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years **Work setting**: - Help desk - Telecommunications industry **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced -...

  • Support Technician

    3 weeks ago


    Woodbridge, Canada WCGWCUUS Full time

    Key Responsibilities: - Provide technical support to end-users on various hardware and software issues. - Diagnose and resolve technical issues related to hardware, software, and networking. - Install, configure, and troubleshoot hardware and software systems. - Provide technical assistance and training to end-users. - Respond to help desk requests in a...


  • Woodbridge, Ontario, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...


  • Woodbridge, Canada 407 ETR Full time

    Duties and Responsibilities: - Attracts, retains and develops leaders and employees and promotes continuous learning and career development for all. Drives change and leadership best practices. Draws upon and supports corporate programs to bring consistency to our people strategy. Provides input and direction on future talent programs. Supports Diversity...


  • Woodbridge, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70K Position Overview: Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician...


  • Woodbridge, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...


  • Woodbridge, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...


  • Woodbridge, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...


  • Woodbridge, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...


  • Woodbridge, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70K Position Overview: Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician...


  • Woodbridge, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...


  • Woodbridge, Ontario, Canada DM Lyons Consulting Full time

    IT Support SpecialistSalary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...


  • Woodbridge, Canada Sky Wireless Communications Inc. Full time

    **About Skytel** Skytel Networks is a customer service focused, technology solutions company, specializing in all aspects of leveraging technology to support business needs. Our focus is on building relationships with our customers to better understand their requirements and introduce them to solutions which will increase their profitability, create...


  • Woodbridge, ON, Canada DM Lyons Consulting Full time

    IT Support Specialist Salary 60-70KPosition Overview:Our client is seeking an experienced and knowledgeable IT Technician to join their team. The ideal candidate will possess a deep understanding of IT systems and infrastructure, with a focus on providing technical support, managing network operations, and implementing IT solutions. The IT Technician will...