Inside Sales Representative

2 weeks ago

Ottawa, Canada Thermo Fisher Scientific Full time

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

**Discover Impactful Work**:
**A Day in the Life**:

- Develop and maintain effective customer relations with purchasing and end users within assigned territory
- Independently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources; Seeks out broader relationships within the account to help facilitate networking and prospecting
- Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
- Researches competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data into the business plan; Introduce new products and services
- Manage pricing and negotiate within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory
- Connect with supervisor any customer issues or potential problems, perform other tasks assigned by manager
- Advise customers of supply and price trends and assist in inventory control, consults with customers
- Positively represent Thermo Fisher Scientific at all times throughout customer locations

**Keys to Success**:
**Education**
- Bachelor’s degree, preferably in the sciences

**Experience**
- Sales experience OR lab experience is an asset

**Knowledge, Skills, Abilities**
- Strong interpersonal, oral and written communication, and presentation skills
- Proficiency in establishing goals and achieving results
- Must possess a strong desire to serve the customer
- Must deliver excellent customer service
- Must possess the organizational skills to multi-task and meet deadlines as needed
- Must be willing to travel to customer locations, if needed
- Demonstrates the Thermo Fisher values (The Four I’s) - Integrity, Intensity, Innovation, and Involvement

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

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