Operation Specialist

5 months ago

Ingersoll, Canada Ryder System Full time

**About Ryder**

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.

We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada Employee satisfaction is part of our culture.

**About the Job**

The Supply Chain Ops Specialist is responsible for the specialized operational function(s) for assigned work group(s) in a SCS logistics operation. This role has a unique skillset to provide specialized/customized service for SCS customers and/or site location. Position responsibility may include customs documentation, research into customs clearance specifications, troubled supplier documentation and tracking as well as potential problem solving follow up with those troubled suppliers.May interact with Suppliers and the customers based on the complexity and scope of the account.

**Work Type**: Full-time, permanent

**Salary**: $55,000 to $65,000 annually

**Shift**: Monday to Friday, 7:00am to 3:00pm

**Why Ryder**:

- Weekly Pay
- Health Benefit after 30 days
- 10 days of Paid Time Off upon hire
- Annual Merit increase
- RRSP and Group Pension Plan
- Stock Options
- Friendly and dynamic working environment
- Employee perks and discounts

**Responsibilities**
- Complete training associated with customer customs courses annually.
- Participate in CBSA Audit annually.
- Follow and lead all Plant customs documentation requirements as requested following the guidelines outlined in the mandatory training.
- Determine any classifications, license permit, HTS or CERS requirements.
- Ensure all required supporting documentation (ie MSDS) is provided and included in shipment.
- Maintain ILM record retention guidelines.
- Work with onsite teams to identify and issue problem solving requests for Supplier non-conformances.
- Track and ensure timely responses to problem solving requests.
- Track supplier performance and identify trends.
- Provide metrics in relation to supplier non-conformances and progress made to correct.
- Performs other duties as assigned.
- Potential for after-hour’s emergency support.

**Requirements**:

- H.S. diploma/GED
- One (1) year or more in logistics, warehouse or industry related field required
- Material Global Optimization systems (MGO) intermediate preferred
- Ability to effectively communicate in both verbal and written forms with employees, peers and management
- Strong organizational, follow-up and computer skills required
- Ability to work self -directed with mínimal supervision
- Ability to manage individual performance and employee relations
- Ability to use sound judgement when information is incomplete or ambiguous

**Job Category**: Supply Chain

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