Material Follow-up Lead

5 months ago

Ingersoll, Canada Ryder System Full time

**Summary**
- Position does not manage WHSE or Driver team members*

**Shift** : Afternoon 3pm to 11pm or Nights 11pm to 7am

**Salary** - 55,000 - 60,000
- **Competitive salary and benefits**:

- **Annual Merit increase**:

- **Health Benefits after 30 days**:

- **RRSP and stock options**:

- **Ryder perks and discounts for employees**:

- **Development Opportunities**

The Supply Chain Ops Specialist is responsible for the specialized operational function(s) for assigned work group(s) in a SCS logistics operation. This role has a unique skillset to provide specialized/customized service for SCS customers and/or site location. Position responsibility may include advanced troubleshooting on systematic processes, resolution decision making to avoid logístical errors, specialized reporting or processes for MGT, ec. This position could provide direct supervision and will assist with new hire training, processes, routines, etc.

May interact with carriers and/or the customer based on the complexity and scope of the account.

**Essential Functions**
- Communicate daily/shift goals of facility and work group(s). Communicate and report plans to obtain operational goals.
- Assist with and train hourly, SNE or other specialists
- Lead and initiate employees through in depth training and continuous review of employee understanding of policies, procedures and processes.
- Decision Making for location activities to include but not limited to demand planning, supplier calls, customer interactions, specialized process troubleshooting, etc.
- Support and aid in the development of system and process training for employees in the work group(s). Perform operational administrative functions to support location activities and / or customer
- Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.

**Additional Responsibilities**
- Maybe used as a floater to complete all Supply Chain Ops Associate roles across multiple shifts
- Performs other duties as assigned.

**Skills and Abilities**
- Ability to effectively communicate in both verbal and written forms with employees, peers and management
- Strong organizational, follow-up and computer skills required
- Ability to work self directed with mínimal supervision
- Ability to manage individual performance and employee relations
- Ability to use sound judgement when information is incomplete or ambiguous
- Warehouse Management Systems (WMS) intermediate preferred
- Material Handling Equipment (MHE) intermediate required
- OSHA intermediate required
- DOT and Hazmat (based on the account) intermediate preferred

**Qualifications**
- H.S. diploma/GED
- One (1) year or more in logistics, warehouse or industry related field required
- One (1) year or more Previous supervisory experience preferred
- Warehouse Management Systems (WMS) intermediate preferred
- OSHA intermediate required
- Intermediate computer skills and Microsoft Excel
- DOT and Hazmat (based on the account) intermediate preferred

**Travel**: None

**Job Category**: Supply Chain

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