Receptionist/administrative Assistant

3 weeks ago


New Westminster, Canada Liberty Tax Full time

We are looking for a motivated and experienced Receptionist for our Kamloops office.

**Responsibilities for this job include**:

- Greets customers in office and determine their service needs
- Answers incoming phone calls
- Coordinates client flow, inquiries, and schedules appointments for customers on the phone and in person
- Accepting client payments by cash or card accurately
- Maintaining the office cleanliness and appearance
- Prepares client service packets and has customers begin appropriate paperwork before their interview; maintains an ample supply of pre-made packets
- Calls prior customers to schedule appointments
- Act as a contact person with the Franchise owner and Head Office
- Assists in preparation of courier pouches and receives, organizes and files incoming material
- Handles client complaints professionally and refers customers to the individual who can assist them
- The receptionist will also be tasked with some other clerical duties assigned by the general manager.

**Character Traits and Skills we are looking for**:

- Excellent telephone etiquette
- Friendly and outgoing personality
- Able to handle stress well and multi-task
- Organized and tidy
- Courteous and patient towards client.

We will contact those who qualify for an interview.

**Job Types**: Full-time, Part-time

**Salary**: Based on experience

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-40 per week

**Salary**: From $20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Day shift

**Experience**:

- Receptionist: 1 year (required)

**Language**:

- English Fluently (required)

Work Location: Hybrid remote in New Westminster, BC V3L 3B9


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