Navigation & Support Specialist

5 days ago


Red Deer, Canada Turning Point Society of Central Alberta Full time

Turning Point Society is striving towards healthier, safer communities for all through the agency’s service in Red Deer and Central Alberta for over 30 years. Turning Point is a progressive, non-profit organization actively engaged in changing the conversation surrounding drug use, people who use drugs, homelessness, HIV and vulnerable populations. As a team member, you will gain knowledge in the following areas: HIV, hepatitis C and other sexually transmitted infections; Naloxone; Overdose Prevention Site/ Supervised Consumption Services; sex-trade and survival sex; substance use; homelessness; LBGTQ supports; comprehensive sexual health; harm reduction supply distribution; supportive housing; and community support networks. You will also be part of a supportive team that encourages personal and professional growth.

**Position Title**:Navigation & Support Specialist

**Reports to**:Program Manager

**Hours of Work**:15-30 hours per week

**Employment type**: Temporary contract

**Job Purpose**:To contribute to the work of the multi-disciplinary team in promoting respect and dignity for all through education and support relating to sexually transmitted and blood-borne infections (STBBIs) associated with high-risk behaviours, such as IV drug use and unprotected sex.

**Actively promoting Turning Point as a resource for people who use drugs, while providing holistic STBBI prevention services responding to the target population's specific health issues including**:

- Provide drug use information, capacity building and tools
- Safety information related to their sexual and/or drug engagement risks (i.e. overdose, abscess)
- Develop/maintain trusting, caring, non-judgmental and supportive relationships individuals accessing Turning Point services
- Assist the Rural Outreach program in ensuring all vulnerable populations in rural Central Alberta can access Turning Point as a support
- Encourage testing and treatment for STBBIs
- Systems navigation support
- Psycho-social support
- Facilitate linkage to health and social services
- Provide relevant health information based on individual need
- Market available distribution routes and debris disposal options

**Provide holistic STBBI support services responding to the target population's specific health needs**:

- Provide STBBI information, capacity building and tools
- One on one support to all people living with HIV and/or Hep C on the Harm Reduction case load
- Safety information related to their sexual and/or drug engagement risks
- Systems navigation support
- Emotional support, establishing supportive and trusting relationship with service users
- Provide health information based on individual need
- Facilitate access to and encourage testing for STBBIs
- Facilitate access to and retention in treatment of STBBIs
- Facilitate access to telehealth services
- Facilitate linkage to health and social services

**General Duties**
- Contribute to the work of the multi-disciplinary team
- Participate in staff meetings
- Supervise students, contractors or volunteers as identified
- Adhere to established goals and objectives
- Support the participation of individuals affected by STBBI’s and services users in all aspects of Turning Point
- Maintain current knowledge and skills
- Cleaning, stocking and supplying designated areas (including seating area and client restroom)
- Monitoring the space within office to ensure safety of services users, staff, volunteers, and community members
- Responding to emergency situations as they arise
- Attend agency functions as required
- Other tasks as assigned by the Management Team
- Manage communications (calls, faxes and mail, etc.)
- Support other team members as time allows

**Program Development, Evaluation and Reporting**:

- Maintain program delivery records
- Participate in evaluation and reporting activities, including program planning that is evidence-based and locally relevant
- Projects related to funded activities
- Submit required reports to the Program Manager
- Meet regularly with supervisor for consultation and activity updates

**Community**
- Promote and facilitate the participation of target populations in regional, provincial and national activities
- Create awareness about STBBIs and related issues in the community
- Teach interested people about and share accomplishments of Turning Point
- Collaborate on common activities

**Qualifications**:

- A diploma in social sciences, health or related field and/or combination of education and work experience is preferable
- Experience working with marginalized individuals
- Commitment to harm reduction principals
- Knowledge, experience or willingness to learn about substance dependence, drug practice and culture, communicable diseases, sexual health, vulnerable populations, affected populations, mental health, and concurrent disorders
- Knowledge of community based resources and experience with systems navigation
- Flexibility, creativity, motivation, enthusias



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