Shipping Coordinator Administrative Assistant

6 months ago


Toronto, Canada Nella Cutlery Inc. Full time

Job description
- Nella Toronto is looking to hire an experienced Shipping Coordinator Assistant for our North York head office._

**Responsibilities**:
General filing/administrative duties (paperwork, invoices, orders, etc.)
Filing claims for Freight orders shipped third party (responsible for following up on damages, money back, etc.)
Prints paperwork orders; this includes assigning serial numbers to the correct units and cross-referencing with inventory department for accuracy/error
Track shipments for salespeople and e-commerce department
Movement and transfer of paperwork between departments and people
Determine the method of shipment and arrange for carrier's pick-up, prepare bills of lading and other shipping documentation manually or by computer.
Ensure all necessary internal contacts are aware of situation and recommended course of action to resolve.
React quickly to changing circumstances to ensure delivery to the customer involving all key internal and external contacts.
Maintain effective customer focused relationships with internal and external contacts including Carriers, Shipping, Customer Service.
Respond to all inquiries related to order processing documentation providing follow up on missing invoices and payments.
All other duties as assigned

**Requirements**:
Previous work experience in shipping
Ability to work in a fast-paced environment and multi-task
Ability to resolve carrier issues and to respond quickly to customer delivery expectations.
High attention to detail, with good organization skills to prioritize work load and achieve daily objectives.
Good verbal communication skills, to constructively deal with carriers and competing internal customer demands, ability to assertively influence others to follow a course of action without formal authority to do so.
Competent in the use of Microsoft office

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

**Benefits**:
Dental care
Extended health care
On-site parking
Store discount
Schedule:
8 hour shift

**Experience**:
Administrative: 1 year (required)
Shipping Logistics: 2 years (required)

Work Location: In person



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