Patient Care Information Coordinator

6 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
The Patient Care Information Coordinator will be responsible for providing a high level of support and assistance to the Cardiology Inpatient Department. They will support the operation of the team/unit by providing clerical and administrative functions in a proactive and organized manner.

**Here's What You'll Get To Do**:

- Prepare and Reconcile payroll for the Cardiology Inpatient Unit.
- Provide assistance in sourcing additional nursing and clerical staff coverage to replace unexpected scheduling gaps.
- Take part in interview process and on-boarding new clerical hires.
- Support the clerical staff/provide coverage as required.
- Create and maintain clerical schedules for the clerical team.
- Ordering and procurement of supplies and specialized products for the inpatient cluster.
- Support Clinical Staff in organizing and storing supplies/equipment that are utilized in the unit, while remaining fiscally responsible.
- Ensuring P-Card invoices are paid in a timely manner.
- Answer phone calls and respond to requests for information from families and healthcare staff.
- Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority.
- Collaborate with unit manager on relevant patient care projects.
- Perform other duties as assigned.
- Be a member of a dedicated team.
- Work within a dynamic care environment.

**Here's What You'll Need**:

- Diploma from a recognized Medical Administration program preferred.
- Minimum of 3 years clerical or administrative experience in a health care setting. Experience in a hospital environment is preferred.
- Experience with Epic preferred.
- Payroll and Scheduling experience is essential and medical terminology is an asset.
- Strong computer skills are required including demonstrated experience with Word, Excel, PowerPoint, and Outlook.
- Excellent problem-solving skills that demonstrate an ability to anticipate potential issues and make suggestions.
- Strong interpersonal, communication and organizational skills with both fellow colleagues and patients.
- Ability to remain focused and prioritize tasks in a busy and high stress environment.
- Dependability and excellent attendance are required.
- Ability to be self-directed, to be flexible and to take initiative.
- Attention to detail and efficient time management.
- A commitment to understanding and aiding in the pursuit of equity, diversity & inclusion.

**Here's What You'll Love**:

- A focus on employee wellness with our new **Staff Health and Well-being Strategy**. Self-care helps us support others.
- A hospital that welcomes and focuses on **Equity, Diversity, and Inclusion**.**:

- The opportunity to **make an impact**. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of **Healthier Children. A Better World.**

**Benefits**:

- This position is eligible for employee benefits coverage; including health and dental. The full benefits offered will be discussed at the time of position offer.
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.

**Impact**:

- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.

**Employment Type**:
Permanent Full-time; Day shift 6am to 2pm Monday to Friday

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necess

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