Patient Care Info Coordinator

5 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
The Patient Care Information Coordinator, GI Procedures, will be responsible for the patient scheduling process and facilitate the delivery of patient care by providing a high level of support and assistance to patient cluster staff and patient/families. They will support the operation of the team/unit by providing clerical and administrative functions in a proactive and organized manner. This role will be primarily responsible for all scheduling and coordinating activites for gastrointestinal procedural cases occuring in a variety of perioperative and procedural settings. The specfific purpose of this role is to support the triaging and scheduling of patients who will be having their procedure at a community hospital or ambulatory care centre. There will be a high reliance on using scheduling tools and tracking documents to ensure excellent oversight. The role will work closely with a physician leader and nurses from the GI Procedures and Gastrointestinal, Hepatology and Nutrition teams to identify and schedule patients. The successful indiviudal will work directly with families to schedule cases and provide pre-operative instructions. Finally, the coordinator will work closely with administrative colleagues in Perioperative Services to ensure smooth scheduling of cases. This role also provides occasional cross-coverage for the patient information clerks on 4C.

**Here¿s What You¿ll Get To Do**
- Answer phone calls and respond to requests for information from families and healthcare staff
- Ensure related scheduling documentation is processed, organized, updated and available
- Support clinical staff in ordering consumable materials and supplies that are utilized in the unit
- Facilitate communication flow via telephone, paging, and computer access
- Reschedule appointments as necessary and inform necessary people of these changes
- Maintain appointment schedules in Epic and Microsoft Outlook and notify patients/families of any updates or changes to their appointments
- Collate clinical data and relay this information in a precise and timely manner to colleagues within and outside of the organization
- Greet and orient patients and their families to the unit
- Support the clerical staff with the registration and flow of patients within the clinic
- Maintain an efficient and tidy work environment
- Act as the liaison for external hospital contacts

**Here¿s What You¿ll Need**
- Health-related post-secondary education (Medical Administration, Business Administration, Health Administration) preferred
- Minimum of 2 years clerical or administrative experience in a health care setting. Experience in a hospital environment is preferred
- Scheduling experience is essential and medical terminology is an asset
- Accurate keyboarding skills and strong working knowledge of Word, Excel, PowerPoint, and Outlook
- Experience with Epic, Cadence and OpTime, is preferred
- Experience in scheduling perioperative or procedural cases is preferred
- Excellent problem solving skills that demonstrate an ability to anticipate potential issues and make suggestions
- Strong interpersonal, communication and organizational skills with both fellow colleagues and patients
- Ability to remain focused and prioritize tasks in a busy and high stress environment
- Dependability and good attendance
- Demonstrated commitment and actions in advancing equity, diversity, and inclusion objectives

**Employment Type**

Full-time contract x 1 year; must be available to work Monday to Friday with flexbility in start time

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all neces

  • Patient Care Info Coordinator

    6 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Patient Care Info. Coord

    5 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Patient Care Info. Coord

    5 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Nicu - Patient Care Info. Coord

    6 months ago

    Toronto, Canada SickKids Full time

    **About SickKids**: Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and...

  • Care Coordinator

    1 month ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorJob Summary: We are seeking a highly skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing patient care needs, determining eligibility for services, and developing individual care and service plans.Key Responsibilities:Assess patient...

  • Care Coordinator

    1 month ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing patient care needs, determining eligibility for services, and developing individual care and service plans.Key ResponsibilitiesCollaborate with patients and their families to assess...

  • Care Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    Job OverviewWe are seeking an experienced healthcare professional to join our team as a Care Coordinator - Patient Care Navigator. This role is a key part of our commitment to providing high-quality, patient-centered care in the community.

  • Care Coordinator

    4 weeks ago

    Toronto, Ontario, Canada Home and Community Care Support Services Full time

    About the RoleWe are seeking a highly skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and healthcare practitioners.Key ResponsibilitiesIn...

  • Patient Care Coordinator

    1 month ago

    Toronto, Canada Lume Women + Health Full time

    **Job title**:Patient Care Coordinator **Two Openings**: 1. Patient Care Coordinator, Personal Health Assessment and Healthspan 2. Patient Care Coordinator, Menopause and Pelvic Health **Location**:Midtown Toronto As a new, private health clinic for women, we are seeking two energetic, full time **Patient Care Coordinators** to join our midtown Toronto...

  • Patient Care Coordinator

    2 weeks ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job Title: Patient Care CoordinatorSalary: $70,000 - $90,000 per year.Company Overview:North York General Hospital (NYGH) is a leading community academic hospital in Canada, committed to excellence in patient care. We are part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners.Job...

  • Patient Care Coordinator

    5 months ago

    Toronto, Canada Syed Consulting Group Full time

    Responsibilities: - Foster a welcoming environment by actively engaging with potential and existing patients, understanding their needs, and providing empathetic support throughout their healthcare journey. - Educate new patients on available services, articulating key features and benefits of our psychology and health programs to empower informed...

  • Patient Care Coordinator

    2 weeks ago

    Toronto, Ontario, Canada Bayshore HealthCare Full time

    Company OverviewBayshore HealthCare is a leading home healthcare provider dedicated to delivering exceptional care and services to our clients. Our team of skilled professionals works together to provide personalized support and promote independence.About the RoleWe are seeking an experienced Patient Care Coordinator to join our team in providing...

  • Patient Care Coordinator

    2 weeks ago

    Toronto, Canada Dentist on Bloor Full time

    As a **Patient Care Coordinator** at **Dentists on Bloor (Bloor and Ossington) **you will be a vital link between our clinical team and patients, helping them navigate their treatment plans, financial options, and scheduling. You will play a crucial role in ensuring patients receive the care they need and that their experience is seamless and...

  • Patient Experience Coordinator

    5 months ago

    Toronto, Canada Spectrum Health Care Full time

    Company Description Spectrum Health Care is hiring a Patient Experience Coordinator  for our corporate office in Toronto .  As a Patient Experience Coordinator , you will be responsible for completing patient surveys and analyzing and interpreting the data for stakeholders. This role is for you if:  You are customer service superstar  You...

  • Patient Care Coordinator/admin

    6 months ago

    Toronto, Canada Circle Care Physiotherapy & Health Group Full time

    **About us** Circle Care is a forward-thinking clinic located in Leslieville at Gerrard Square. Gerrard Square is a busy mall with heavy foot traffic brought in by anchor stores such as Wal-Mart, Home Depot, Planet fitness, LCBO, and Food Basics just to name a few. We are 2,000 square feet of the mall, and have a gym space for rehabilitation therapy and...

  • Patient Care Coordinator

    1 month ago

    Toronto, Ontario, Canada CB Canada Full time

    At CB Canada, we are seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring that patients receive the best possible care and support. Your primary responsibilities will include serving as the key point of contact for patients, gathering information, and educating patients on program...

  • Patient Care Coordinator

    1 month ago

    Toronto, Ontario, Canada beBee Professionals Full time $50,000 - $70,000

    We are seeking a compassionate Registered Practical Nurse (RPN) to join our healthcare team in Toronto, Canada. The ideal candidate will have a valid RPN license in Canada and completion of a recognized Practical Nursing program.Key Responsibilities:Assess patients' needs and develop individualized care plans.Administer medications and treatments as...

  • Patient Care Manager

    6 months ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE**:CAREER OPPORTUNITY** **Patient Care Manager, Permanent Full-Time** **Complex Continuing Care Unit** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and...

  • Patient Care Coordinator

    2 weeks ago

    Toronto, Ontario, Canada North York General Hospital Full time

    Job DescriptionNorth York General Hospital (NYGH) is a leading community academic hospital in Canada, committed to excellence in patient care. We are seeking a Patient Care Coordinator to join our dynamic team.About UsWe put our patients first in everything we do, striving to deliver the best and safest care possible. Our team is making a world of...

  • Patient Care Coordinator

    6 months ago

    Toronto, Canada Sunnybrook Health Sciences Centre Full time

    Title: Patient Care Coordinator Location: Sunnybrook Hospital (confidential) Industry: Healthcare Experience: 3 years minimum Start Date: As soon as possible **Position Summary**: The role of the Patient Care Coordinator is to act as primary administrative assistant for two busy plastic and reconstructive surgeons specializing in oncology (breast cancer...