Clk09 - Client Services Agent

3 weeks ago


British Columbia, Canada BC Public Service Full time

Posting Title- CLK09 - Client Services Agent- Position Classification- Clerk R9- Union- GEU- Location- Multiple Locations, BC CA (Primary)
- Surrey, BC V4P 1M5 CA
- Vancouver, BC V6B 0N8 CA
- Victoria, BC V9B 6X2 CA- Salary Range- $45, 647.93 - $51, 427.75 annually- Close Date- 3/1/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public Safety & Sol General- Ministry Branch / Division- Security Programs Division- Job SummaryThe Ministry of Public Safety and Solicitor General is responsible for ensuring the security and economic viability of British Columbia’s communities through effective policing, corrections, liquor control, gaming, protective and regulatory programs. The Policing and Security Programs Branch develops and administers policing policy, regulates the private security industry and other protective programs. The Security Programs Division provides statutorily governed public safety programs such as: Criminal Records Review (CRR) Program and Security Services Act (SSA) program and non-statutorily governed program such as the Protection Order Registry (POR).

**Job Requirements**:

- Secondary school graduation (Grade 12) or equivalent (GED).
- Administrative/clerical/reception experience.
- Customer service experience.
- Experience utilizing multiple systems or data bases concurrently.
- Experience in data entry, typing, formatting and proofreading a variety of documents using desktop tools such as Word, Excel, and Outlook.
- Experience responding to a variety of inquiries and requests for information from the public.

**Preference may be given to applicants with**:

- 1 year or more in the above experience statements.
- Experience working in a contact centre environment.
- Experience working effectively in a high volume, fast paced environment.

**About this Position**:
This posting is to create an eligibility list for future temporary and/or permanent opportunities.

Flexible work agreements available.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service can help Indigenous applicants (First Nations [status or non-status], Métis or Inuit) interested in BC Public Service job positions.

**How to Apply**:
**Cover Letter: NO -** Please do not submit a cover letter as it will not be reviewed.

**Resume: YES -** Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

**Questionnaire: YES**:

- You will be required to answer a standard questionnaire.

**Additional Information**:
Enhanced Security Screening will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.
- Job Category- Administrative Services


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