Lead, Salesforce and Technical Enablement

3 weeks ago

Toronto, Canada SkipTheDishes Full time

**Description**:
We have something other delivery apps don't have: exclusive partnerships with some of the largest and most popular restaurants in Canada. More and more brands each day, both independent and national chains, choose to deliver with Skip. With your passion for building and managing tech, you'll help us continue to expand our reach while setting our partners up for success. You'll also create continuous, irresistible value that keeps everyone satisfied.

We couldn't have created Canada's biggest food delivery network without amazing restaurant partners. Our Restaurant Success team is responsible for acquiring those partners, welcoming them into our community and ensuring we are creating long lasting relationships built on value and trust. Creating a marketplace that meets every consumer's needs requires a breadth of restaurant choice for every occasion. Working at SkipTheDishes as a Salesforce and Technical Lead you will be responsible for working with business analysts, administrators, developers and stakeholders to implement, integrate and maintain the Salesforce CRM solution. We are looking for a talented individual to join our Sales Enablement Team team which is focused primarily on supporting the Canadian Market.

**What's On Your Plate**:

- Collaborating with stakeholders to ensure shared understanding of requirements and solutions
- Setting vision and standards for the development and integration of Salesforce solutions
- Recommend effective technology solutions for business challenges
- Lead technical discussions with key stakeholders
- Experience raising warning flags about technical or project issues where appropriate
- Hands on design and development of custom solutions on the Salesforce platform
- Experience implementing Sales Cloud, Service Cloud, Marketing Cloud, Tableau CRM

**Recipe for Success**:

- In-depth Salesforce experience (4+ years)
- Experience in a non-mature Salesforce environment
- Advanced programming experience (building APEX code/classes, triggers, integration's, Visualforce/ UI components)
- Combination of business analysis and technology implementation experience
- Has experience leading initiatives that require business change
- Well rounded in both functional and technical aspects of a CRM engagement
- 3+ years of leading technical project teams
- A desire to take ownership of ambitious projects
- Great people skills - you know how to build and maintain strong relationships internally and externally
- Well organised - you're able to prioritise and manage multiple workloads in a fast paced industry
- Razor sharp attention to detail and ability to manage multiple tasks effectively
- Excellent communication and presentation skills
- A keen interest in the food industry and the world of restaurants

**Nice to Have Salesforce Certifications**
- Salesforce Advanced Administrator
- Salesforce Platform Developer I
- Salesforce Platform Developer II

**What It's Like To Work At Skip**:
Picture this: you, dressed in your fave casual attire, amongst a team of friendly and passionate colleagues. You feel pride knowing your input and uniqueness are not only embraced but make an impact on a major Canadian company and its satisfied customers. As the company grows, so do you — you meet and surpass new challenges every day.

SkipTheDishes is proud to be an Equal Opportunity employer. We are committed to fostering a diverse and inclusive environment where all employees feel they truly belong and where everyone is included, seen, heard and respected. In keeping with our values, all applicants will receive consideration for employment regardless of: gender identity or expression, sexual orientation, race, ancestry, national origin, religion, age, marital/domestic partner status, (dis)ability, neurodivergence, or any other characteristic protected by law. Should you require any accommodations throughout the hiring process, we encourage you to reach out to your talent acquisition specialist.

That's just a small taste of what it's like to work at one of Canada's leading tech companies. If you're hungry for opportunity, growth, and something meaningful in a dynamic, yet casual environment, we'd love to hear from you.

Note: All employees will be asked to sign a Consent for Disclosure of Personal Information in order to complete a background check. Job offers will be conditional upon results that the Company determines to be satisfactory.

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