Education Event Administrator

2 weeks ago

Hamilton, Canada Advanced Gerontological Education Inc. Full time

**ABOUT US**

**Advanced Gerontological Education (AGE) Inc.** is a national non-funded not-for-profit social enterprise committed to enhancing the care of older adults through dementia education products and services, with profits reinvested to further advance our social mission. Our main product is **Gentle Persuasive Approaches (GPA) in Dementia Care**, a curriculum for formal care providers who work with older adults at the point of care across Canada. We are based in Hamilton, Ontario.

This is a full-time permanent position which offers a hybrid work model requiring you to come into the office 3 days per week and work 2 days from home.

**ABOUT YOU**
Do you want a position that’s challenging _and _fun? Do you like to plan and organize events? Will you thrive as part of a small (fast growing) education team that is doing big things? Think hard on this one, it’s important — are you_truly_ “a people person”? Empathetic? Active listener? Problem solver? Are you collaborative by nature? _Mostly _chipper at work (we all have our tough days)? Do you soak up product knowledge like a sponge and impart knowledge with clarity and simplicity?

If you answered yes to the above, we already want to talk to you, so read on

**ABOUT THE ROLE**
This role is administrative support for the AGE Education Team. A large part of the role will involve organization of GPA Certified Coach (CC) Workshops.

**What is a GPA Certified Coach?**

**What is a GPA Master Coach (MC)?**
A GPA Master Coach is a GPA Certified Coach who has been trained and certifed by AGE Inc. to facilitate GPA Certified Coach Workshops.

**What is a GPA Certified Coach Workshop?**
- Identify materials for the planning, preparation and facilitation of GPA sessions
- Prepare and present GPA content segments as part of a group during practice facilitation
- Employ a variety of facilitation modalities to deliver standardized GPA content
- Demonstrate understanding of GPA content and use of respectful, person-centred language and philosophy inherent in the GPA program.
- Education Pre-GPA Certified Coach Workshop Responsibilities_
- Support in Planning and organization of the GPA certified coach workshop
- Create workshop agendas for in-person and virtual Workshops.
- Maintain GPA Certified Coach Planning (GPA CC) Worksheet.
- Maintain GPA CC Planning Calendar.
- Manage Zoom Workshop links.
- Education Post
- Workshop Responsibilities_
- Respond to Master Coach updates or concerns re: absent attendees, catering challenges.
- Update GPA Certified Coach workshop FAQ based on feedback and send out updated GPA cc workshop FAQ annually
- Maintain workshop completion spreadsheet for reporting
- Run reports via database or website analytics on GPA Certified Coach & Master Coach
- Create Master Coach evaluation form using proper forms (based on Coach Certified Workshop (CCW) summary sheets from database & spreadsheet)
- Quarterly report for age dashboard (based on CCW summary sheets from database & spreadsheet)
- Collect attendance and send to finance dept.
- Introduce new technologies

**QUALIFICATIONS**
- 2-year college diploma or degree or similar in Office Administration, Business Administration, Community Services, Information Services, or similar background, preferred _OR _High school diploma or GED with strong customer service background.
- Experience with Event Planning & Coordination
- Strong critical thinker that methodically navigates questions and requests with ease.
- Comfortable working in a diverse, fast-paced environment, with the ability to easily shift priorities.
- Strong verbal and written communication skills including proofreading (a written assessment as part of the interview will be required.)
- Strong interpersonal skills.
- Strong teamwork, time management and problem-solving skills.
- Good working knowledge of a CRM.
- Efficient, accurate and strong attention to detail required.
- Experience with cloud or database file management software required.
- Strong willingness to learn and adapt to new tools and processes, and best practices.
- Awareness of social media with ability to monitor it for brand building opportunities.
- Genuine interest in working in a not-for-profit, social enterprise environment.

**NICE TO HAVE **

Knowledge of Long-Term Care, Bilingual in French and English, Complex Continuing Care, Retirement Residences, Dementia, Related Healthcare Knowledge in Gerontology, The Senior Marketplace

**COMPENSATION**

**Job Types**: Full-time, Permanent

**Salary**: $23.10/hour

**BENEFITS & PERKS**
- Vision Care & Dental Plan
- Professional Development Opportunities
- Excellent additional health and wellness initiatives.
- 100% RRSP matching.
- Career growth and promotion opportunities.

**YOUR NEXT STEPS**

Interested? Please send your cover letter and resume to Human Resources Department.

**Job Types**: Full-time, Permanent

**Salary**: From $23.10 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
-

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