Program Administrator

2 weeks ago

Hamilton, Canada McMaster University Full time

**Schedule**
Monday-Friday 8:30-4:30

**Education Level**
College Diploma

**Career Level**
Experienced

The Global Nexus aspires to become a world-leading innovation hub where research, learning, knowledge mobilization and community come together in new ways to ensure the world is better prepared for future biological threats. It will serve as a beacon for evidence-based, community-informed solutions that prevent the catastrophic impacts and avoidable deaths of pandemics. At the Global Nexus, new interdisciplinary academic programs, an established collaborative research arm, and new partners will build upon the University’s excellence in infectious disease research. Social scientists, economists, humanists, engineers, Indigenous scholars, and community partners will come together at the Global Nexus to develop the next generation of visionary leaders who understand the deep connections between people and all life in our shared environment.

Reporting to the Director of Operations, the Program Administrator will be responsible for performing financial and administrative tasks to support business operations and functions, responsible for all financial transactions including monitoring research and operating budgets, provide administrative support to the Director of Operations including calendar management and assisting with preparation of financial and general reports. Additionally, the Program Administrator will be responsible for the operational tasks in support of the Interdisciplinary Course on Antibiotics (iCARE).

The Program Administrator contributes to the effectiveness of Global Nexus operations and is relied upon to exercise a high degree of tact and discretion.

**Job Summary**:
Responsible for providing support for the efficient operation of an academic program or department. Responsible for providing overall administrative support including coordinating some aspects of the program such as curriculum administration, promotion, recruitment, admissions, resource and financial management. Requires independent decision making within a delegated area of authority and the exercise of leadership in the management of support services.

**Purpose and Key Functions**:

- Identify and analyze problems with the program and prepare recommendations for review and approval by the program Director.
- Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
- Advise registered and prospective students of program options and requirements which requires maintaining knowledge of course and program curriculum.
- Counsel students to ensure that they understand that course and program selections adhere to established academic, prerequisite, and graduation requirements.
- Assess student priority for limited registration in courses and provide suitable alternatives to meet degree requirements.
- Provide students with information regarding program policies and information about program requirements.
- Review and evaluate academic records to assist students in determining if they are eligible to continue in and graduate from the program.
- Investigate questions and resolve problems concerning program, curricula, and admissions.
- Act as a mediator between faculty and students when dealing with various issues, including but not limited to, special accommodations, scheduling conflicts, grades.
- Gather and compile information required for a variety of documents and reports, including but not limited to, program accreditation, enrolment, and degree audits.
- Develop estimates of time, resources, and budgets for various program activities and events.
- Assist in developing the program budget for review and approval.
- Maintain the program budget. Create financial projections to the program budget throughout the fiscal year.
- Exercise appropriate controls, monitor, and reconcile accounts.
- Develop marketing and advertising brochures for a variety of purposes, functions, and events.
- Promote the program to visitors and representatives both internal and external to the University.
- Represent the program at various recruitment events.
- Create content for the program website. Update information and maintain the website.
- Survey and monitor academic programs offered by competing institutions and conduct research into pedagogical practices.
- Responsible for the administration and collation of course evaluations and the creation of, monitoring and collation of alumni surveys.
- Prepare and potentially deliver presentations for recruitment purposes.
- Facilitate meetings with, including but not limited to, program stakeholders and student groups.
- Plan and coordinate arrangements for annual events and meetings.
- Source pricing information and recommend actions regarding the purchase of equipment and supplies for the program.
- Input financial and other information required to process payroll.
- Update and maintain student re

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