Call Centre-service Agent

7 months ago


Burlington, Canada Mercedes-Benz Burlington Full time

We are looking for an energetic individual to join our Mercedes-Benz Burlington Team. When customers come to Mercedes-Benz Burlington, they look to us to provide unmatched customer care and a lifestyle experience that’s second to none. If you share our passion for delivering an unparalleled customer experience, while representing a truly legendary brand, we would like to hear from you.

What you will do in this role:

- Answer inbound service phone calls with the intent to provide excellent customer service
- Create a seamless customer experience by assisting clients with all necessary requirements to book a service appointment
- Ensure appropriate documentation of all customer related questions, requests and leads
- Act as a Mercedes-Benz Burlington Ambassador in all interactions

At times, business needs arise and you may be asked to complete other duties as required.

We thank all applicants and will only be contacting those selected for an interview.

Immediate availability would be an asset.


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