Bilingual Customer Service Agent

2 weeks ago

Burlington, Canada Chrisco Canada Full time

**Chrisco Canada**

**Chrisco Canada** has been delivering stress free holidays across Canada, Australia and New Zealand for over 40 years. We provide a great range of groceries and gifts for **Christmas & Summer** to thousands of families across Canada, based on flexible payment schedules to suit any budget. We pride ourselves on listening to our customers and providing outstanding customer service. We offer a casual and fun work environment and the opportunity to make an amazing contribution to the growth of our organization and support of our customers.

***:
Located in the Burlington Commercial area, the Bilingual Agent shall make and/or receive telephone calls to make sales, place orders, manage customer’s payments while providing the customer with the best Customer Service Experience. The Bilingual Agent is expected to meet and/or exceed established sales targets. Full training is provided and paid for upon completion.

**QUALIFICATIONS/EXPECTATIONS**:

- **Must speak fluently in both French and English**:

- **Must be proficient in written French and English (translations required)**:

- **Inbound/Outbound calls to existing customer base (not telemarketing)**:

- **Provide exceptional sales and customer service levels**:

- **Strong professional selling skills is a MUST, proven sales record**:

- **Minimum 1 year sales/customer service experience**:

- **Computer literate - strong keyboarding skills, Windows navigation, strong MS skills (outlook, excel, power point, word)**:

- **Energy, drive, sense of urgency and results oriented**:

- **Strong multi-tasking, negotiation and decision making skills**:

- **Assumes other duties as assigned by Management**

**Education**:Minimum OSSD

**COMPENSATION**: TBD

Paid training upon completion

**Job Types**: Full-time, Permanent

Work Location: In person

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