HR Operations Specialist

4 weeks ago

Toronto, Canada SAP Fioneer Full time

**About us**

SAP Fioneer builds software and platforms that enable banks, insurance companies and challengers to run, transform and grow - cost-efficiently and at scale and speed.

Backed by global technology leader SAP and entrepreneurial investor Dediq, we are in a unique position to combine the speed and agility of a start-up with the experience and capabilities of a best-in-class software company. Benefiting from a broad network of partners, we aspire to be more than just a vendor: a reliable and safe pair of hands that is there today and tomorrow to put financial services organizations at the cutting edge - from established players to disruptive challengers.

As a global business with 1,000 employees in 17 offices, and over 800 customers across 14 countries, SAP Fioneer's pioneering spirit is fueled by bold creativity and underpinned by its rock-solid technology.

**About This Opportunity**

Would you like to join a pioneering team? At SAP Fioneer, we develop, take the lead, and innovate. We encourage, challenge, support and recognize one another as teammates. Together, we keep making breakthroughs and discovering new things all the time.

We are looking for an HR Operations Specialist to join our HR Team in North America. Reporting to HR leadership, this role works as an integral part of the HR team to manage payroll and benefits processes, ensure that employee data is accurate and up to date, and add value by supporting employees.

**Responsibilities**
- Build a fair, positive, inclusive, and equitable environment that supports a diverse workforce by promoting team effectiveness, maintaining a positive attitude, and continuously developing and improving knowledge of emerging industry trends and programs
- End-to-end management of all operational processes in the assigned scope including but not limited to payroll, onboarding, benefit administration, lifecycle management, and offboarding
- Responsible for timely and accurate delivery of the payroll via the external provider
- Responsible for management of HR requests coming through the HR Service Desk
- Active participation in the development and streamlining of HR processes
- Providing support on development of contract templates and the wider HR infrastructure
- Support the ongoing maintenance requirements of the HR Information System Success Factors
- Demonstrate execution and operational excellence, attention to detail and follow-through

**Skills and Abilities**
- Strong communication (verbal and written) skills and outstanding listening skills to provide a high-level experience to our employees
- Attention to detail especially when writing documents, policies, or inputting and verifying data
- Ability to work independently with mínimal supervision, negotiate priorities on short notice, and adapt to an ever-changing work environment
- Creative and resourceful in finding solutions to issues
- Ability to handle confidential information with integrity and professionalism
- Ability to collaborate with, support various stakeholders, and build relationships
- Ability to learn fast, acquire new competencies, and accept new challenges
- Strong team player with outstanding communication, organizational, and people skills
- A high-energy Individual who can exercise initiatives with mínimal discretion and be thorough, accurate, and meticulous to handle multiple tasks and changing priorities
- Ability to work in international teams where team members are in different locations and belong to different culture

**Requirements**:
**Education**
- Post-secondary/ Bachelor's degree/Diploma in Human Resource Management or equivalent

**Experience**
- Work experience in Payroll and/or Benefits Administration is highly preferred
- Minimum of 3 years of HR experience specializing in HR Operations
- Experience in processing all stages of an employee's life cycle (onboarding, employee changes and offboarding)
- Experience working successfully with geographically distributed teams
- Experience in navigating change, ambiguity, and uncertainty
- Solid understanding of labor legislation
- General knowledge of HR related policies and programs
- General knowledge of Employment Standards Act, Knowledge of the Canadian and US employment and payroll regulations

**Software Experience**
- Strong PC skills in: Microsoft Office suites (Word, Excel, Outlook, PowerPoint)
- Intermediate knowledge in Excel (VLOOKUP and PivotTable)
- Experience in Human Resource Information Systems (HRIS) like, Success Factor

**Benefits**
- Opportunity to shape the fast-changing financial services landscape
- Flexibility to work and gain experience in different areas of the company as you grow your career
- Fast-paced start-up type culture with an experienced team, strong brand, and an enviable product portfolio
- Work with some of the smartest and most driven individuals around the world
- Competitive compensation package and countless growth opportunities
- Unparallel impact + Exponential growth +

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