Office Administrator

2 weeks ago


Courtenay, Canada Plum Midwifery Full time

**Responsibilities**:

- Manage midwife inquiries promptly, demonstrating effective communication skills and a thorough understanding of clinic operations. Proficient in multitasking and adept at prioritizing tasks to ensure seamless workflow and optimal patient care delivery.
- Manage inventory operations, including procurement of all office and medical supplies and equipment, medications, and assembling home birth/medication kits as needed. Implement efficient ordering processes to maintain adequate stock levels, ensuring seamless continuity.
- Handle patient inquiries, complaints, and feedback in a professional and compassionate manner.
- Organize and schedule ongoing prenatal group sessions, including inviting clients and maintaining records of attendance and sign-ups.
- Maintain accurate records of patient information across multiple platforms such as Juno EMR, MS Excel, MS Word.
- Manage the schedule for the rental of our clinic room, including handling inquiries, coordinating bookings, and distributing keys as needed.
- Responsible for the upkeep of the clinic environment, including tasks such as emptying trash, watering plants, managing weekly laundry duties, and ensuring overall tidiness to create a welcoming and organized space for our clients.

**Qualifications**:

- Experience in healthcare administration, business management, or related fields preferred.
- Strong organizational and multitasking abilities with exceptional attention to detail.
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, staff, and external stakeholders.
- Proficiency or willing to train in electronic medical records (EMR) systems, and Microsoft Office Suite.
- Ability to work independently and collaboratively in a fast-paced environment, prioritizing tasks effectively to meet deadlines.
- Demonstrates a passion for women's health and the birthing process, driven by a commitment to providing compassionate and personalized care to new and expectant families.
- DEI and/or sensitivity training for work with IBPOC and LGBTQIA2S+ people an asset

**Job Types**: Part-time, Fixed term contract
Contract length: 12 months

Pay: $18.00-$25.00 per hour

Expected hours: 24 per week

**Benefits**:

- Paid time off
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- No weekends

**Language**:

- English (required)

Work Location: Hybrid remote in Courtenay, BC V9N 8R9

Application deadline: 2024-05-31
Expected start date: 2024-08-01


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