Case Manager
2 months ago
**DATE**:November 18, 2024
**LOCATION**:Toronto, ON - Transitional Age Youth
**COMPENSATION**:$53,630 - $65,589 annually prorated
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.
To help fulfill its mission, LOFT is hiring a **Case Manager**.
**Job Summary**
The Case Manager serves individuals with serious and persistent mental illness, health and addictions issues who are homeless or recently housed. The position provides hands on case management services to assist individuals to make the changes in their lives that they desire in order to increase their quality of life. This role will require direct service and support to clients in the Transitional Age Youth residences/communities/schools and covers support areas such as housing, life skills, crisis intervention, education and employment supports, linkages to primary care and a range of other services to support the individual’s needs.
**Note**:Staff will be required to work in the community and/or residents’ rooms and may therefore be exposed to second hand smoke, and would require frequent travels in the community.
**Case Management & Care Navigation at Toronto East Youth Wellness Hub Ontario (TEYWHO)**
The Care Navigator is a member of the Youth Wellness Team and supports all youth between the ages of 12-25 accessing services at the Toronto East Youth Wellness Hub. The Care Navigator works collaboratively with youth and as part of a multidisciplinary team to provide in-person/virtual case management services for youth in support of their goals. This includes working with youth to navigate the full scope of community resources available to them within the Toronto East Youth Wellness Hub and the broader community to help support continuity of care. The Care Navigator will provide one-on-one and group based navigation to further develop the skills, resources and community connections of young people seeking health care and other social and community services. The Care Navigator will also engage with families, caregivers and other health care practitioners in the provision of services to youth.
As a member of the Toronto East Youth Wellness Hub team, the Care Navigator will embody values of care, compassion and inclusivity. You will approach your work with a trauma-informed, client-centered, and solution-focused mind-set within an anti-oppressive practice framework. Having the ability to work effectively as a team member in a dynamic and fast-paced multidisciplinary environment is essential. Experience in supporting safe and meaningful participation and being open to diverse ways of thinking about, understanding and articulating challenges related to mental health and substance use is necessary
Youth Wellness Hubs Ontario (YWHO) aims to bring integrated low barrier services to youth (12-25) and their families/caregivers. YWHO is improving Ontario’s mental health and addiction landscape for youth and their families by providing rapid access to mental health and substance use services as well as clear referral pathways to interdisciplinary team and community supports.
**What You Will Do**
- Develop a plan of support and recovery which includes identifying priorities and goals, in conjunction with client, other professionals, areas identified through initial intake and assessments;
- Promote the personal empowerment of each individual through coaching, mentoring and support, thereby enabling each to meet the daily requirements of their living environment; directly assisting with their daily living activities, particularly in the acquisition of life skills in such areas as hygiene, medication management, cooking, cleaning, shopping and budgeting; developing strategies and establishing a plan for maintaining these daily activities;
- Establish and co-ordinate a support network of social, family, medical, psychiatric and other community links. Develop a coordinated care plan as appropriate;
- Provide crisis intervention/management and assist in the development of crisis plans with clients;
- Promote the services of the program and the image of the agency as a representative with clients, families, other supports, external agencies and others in a professional manner that reflects favourably on the organization;
- Participate in the administration of the program by completing and maintaining the required records, assessments or statistics such as client files in accordance with established procedures;
- Participate as a team member in program delivery by providing support and consultation to colleagues, identifying gaps in
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