HRis Technology Specialist, Bilingual

2 weeks ago

Montréal QC, Canada ADP Full time

**ADP is hiring an **HRIS Technology Specialist, Bilingual**
- _Are you looking to grow your career _in a stable, dynamic environment with plenty of opportunities to progress?_
- _Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?_
- _Are you looking to be yourself _in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?_

If so, this may be an opportunity for you. Read on and decide for yourself.

As an** HRIS Technology Specialist, Bilingual**, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business.

To thrive in this role, you must be comfortable working in a metrics-driven environment. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.

**To learn more about careers in **Client Service **at ADP**, **visit**:
**What you’ll do**:_Responsibilities_
- Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution.
- Consistently monitor open client issues until successful completion, providing timely follow up. Quote the future resolution commitment to the client based on a clear evaluation of the open case.
- Handle critical and/or escalated client issues, which may require working directly with additional ADP Service hubs) to ensure client satisfaction. Use solid judgment and escalate resolvable or concerning issues to a higher level of support or to management as appropriate.
- Provide critical and accurate statutory information to clients in HR/Payroll areas, such as benefit administration. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues.
- Maintain appropriate records of client contact through the CRM (ie. Siebel) ensuring that case notes are professionally written and that they thoroughly and accurately detail the problem and the proposed resolution.
- Continually upgrade knowledge and skill base relating to new product roll outs, existing products and statutory/legislative changes.
- Maintain the service organization's standards that are set by regional and corporate management regarding call and case handling (i.e. Adherence, Call Strategy, Case Activity, etc.)
- Participate in regional and ADP client retention efforts, including helping to identify clients-at-risk.
- Recommend software enhancements or product features and identifies client training opportunities if applicable.
- Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement.
- May participate in developing documentation (i.e. Solutions, KnowledgeBase) and/or participate in User Group Meetings

**TO SUCCEED IN THIS ROLE**:Required Qualifications***
- Minimum 1 - 3 years' experience in Human Resources capacity
- ADP Product knowledge in WorkforceNow (WFN) is an asset
- Advanced Internet and MS Office Skills (Word/Excel) required
- Excellent customer service and communication skills (both verbal and written)
- English/French Bilingualism is Mandatory

**BONUS POINTS FOR THESE**:Preferred Qualifications**
- Ability to collaborate & work effectively within cross functional teams
- Ability to multitask, probe, analyze, and problem solve
- Detail oriented and ability to follow-through
- Ability to work independently, resourceful and be a strong team player
- Strong organization, time management and prioritizing skills
- Bachelor's Degree preferred or equivalent in HR experience
- HR Designation is an asset (CHRP)

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- **Focus on your mental health and well-being.** We take care of one another and offer support for your well-beingbecause healthy associates are happy ones.
- **Join a company committed to giving back **and generating a lasting, positive impact** **upon the communities in which we work and live.
- **Knowledge to help you grow.** Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
- **Innovate. Problem-solve.** Shape the future of work with people you like.
- **Balance work and personal time. **Flexibility to integrate work more easily in your everyday life**.**:

- **Go Global. **With operations around the world, exciting new networking opportunities abound.
- **Belong **by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.

**Jobs.adp.ca**

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is

  • HRis Support Specialist

    3 days ago

    Montréal, Canada Excelgens Full time

    Client - BNP Paribas Preffered - Financial Background Fully Vaciinated - Covid **Business Overview**: Within the HR Information Systems and Employee Data Management team, the HRIS Support Specialist works extensively with all BNPP Americas HR teams as well as IT to support and maintain the HRIS as well as homegrown java tools. Ensures that deliverables...

  • Bilingual Recruitment Specialist

    4 days ago

    Montréal, Canada MOBIA Technology Innovations Full time

    **Bilingual Recruitment Specialist** Dartmouth, NS, Montreal, QC, Toronto, ON, or Moncton, NB MOBIA is currently seeking a **Bilingual Recruitment Specialist** to join our Human Resources team, and a key resource helping to keep our office operations running smoothly. This opportunity can be based remotely in **Montreal, QC, Toronto, ON Moncton, NB** or at...

  • Bilingual Logistics Specialist

    3 weeks ago

    Montréal, Canada MOBIA Technology Innovations Full time

    Bilingual Logistics Specialist Montreal, Quebec MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Digital Transformation Services. Working with Service Providers, Government, Healthcare, and Enterprises across...

  • Bilingual Recruitment Specialist

    2 weeks ago

    Montréal, Canada MOBIA Technology Innovations Full time

    Dartmouth, NS, Montreal, QC, Toronto, ON, or Moncton, NB MOBIA is currently seeking a Bilingual Recruitment Specialist to join our Human Resources team, and a key resource helping to keep our office operations running smoothly. This opportunity can be based remotely in Montreal, QC, Toronto, ON Moncton, NB or at our Head Office in Dartmouth, NS. MOBIA...

  • HRis Consultant, Bilingual

    1 week ago

    Montréal, Canada ADP Full time

    **ADP is hiring an experienced HRIS Consultant, Bilingual**. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business. **Unlock Your Career Potential: Human Resources at ADP**. It's at the very core of what we do. Whether it's partnering with associates...

  • Functional Analyst, HRis and Payroll

    2 weeks ago

    Montréal, QC, Canada TC Transcontinental Full time

    **Functional Analyst, HRIS and Payroll**: **Create value at TC Transcontinental**: **At TC Transcontinental, we’ve got it made, and that's because of the expertise of our team.**: We are currently looking for a Functional Analyst, HRIS and Payroll, to join our Information Technology team. The analyst will play a key role in the implementation and...

  • HRis Manager

    1 week ago

    Montréal, Canada Maples Group Full time

    **Position**:HRIS Manager **Location**:Montreal The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,000+ professionals characterised by tenacity, ethics and exacting...

  • HRis Analyst

    2 weeks ago

    Montréal, Canada FED IT CA Full time

    **Fed IT, a recruitment firm specializing in IT job recruitment, We work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and evolve in your universe. Do not hesitate to follow our company page to discover all our open positions in the IT, development, decision-making and infrastructure fields....

  • HR Advisor

    4 days ago

    Montréal, Canada Omnitrans inc. Full time

    If you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place ! The HR Advisor and HRIS Specialist (the “Advisor”) is responsible for...

  • HRis Analyst

    1 week ago

    Montréal, Canada BRP Full time

    Here at BRP, we’re creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams’ exceptional expertise. Want to bring your true self on this adventure? **YOU WILL HAVE THE OPPORTUNITY TO**: Work closely...

  • HRis Analyst

    4 days ago

    Montréal, Canada DRW Full time

    **DRW** is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices...

  • HRis Analyst

    4 days ago

    Montréal, QC, Canada The Maples Group (Financial Services) Full time

    **Position**:HR Systems & Data Analyst **Location**:Montreal, Canada **About Us** The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a global...

  • Bilingual Account Manager

    2 weeks ago

    montréal, Canada Bilingual Source Full time

    🚀 We're Hiring: Bilingual Account Manager – Montreal 🚀💼 Hybrid Role | Montreal Office | Fortune 500 CompanyAre you a bilingual (French/English) sales professional with a proven track record in technology, software, or hardware sales? Do you thrive in a strategic, client-facing role, managing large accounts and driving new business? If so, this...

  • Bilingual Talent Support Specialist, Talent

    4 days ago

    Montréal, Canada Richter Full time

    **Bilingual Talent Support Specialist, Talent & Culture** **Montreal Richter Office** **Overview** Richter is a Business | Family Office that provides strategic advice on business matters and on families’ financial and personal objectives across generations. With close to 100 years of experience advising at the intersection of family and business,...

  • HRis and Benefits Admin Support

    2 days ago

    Montréal, Canada Fairstone Full time

    As part of the People and Culture team, reporting to the Manager, People and Culture Digitalization, the HRIS and Benefits Admin Support will be responsible for maintaining the HRIS with 1500+ employees over 240 locations across Canada and will interface with vendors and contribute to internal and external communication, support deliverables, provide...

  • HRis Consultant/hr Transformation

    3 weeks ago

    Montréal, QC, Canada TalentTECH Full time

    **Implementation Consultant/Business Transformation Manager/HR Solution Implementation/Successfactors Consultant/Workday Consultant - SaaS** My client is a growing software implementation and consulting company and they are a key partner of a leading AI-driven HR software vendor with $400M in funding and support for their rapid growth. They are looking for...

  • Dental Specialist

    4 days ago

    montréal, Canada Hays Specialist Recruitment Full time

    Job Title: Dental Claims Specialist Type: Contract, Permanent and Part-Time Positions Available Locations: Toronto, Ottawa, Montreal, Waterloo - Remote/Hybrid Rate : Open Job Description: Review and assess complex dental claims and estimates. Communicate with clients to obtain necessary information. Meet production and quality standards. Handle...

  • Advisor, HR Technologies

    3 days ago

    Montréal, QC, Canada Via Rail Canada Full time

    -Reference Number: 28960_082024 Status: Permanent - Full time Job Category: Human Resources City: MONTREAL Province: Quebec Annual Salary / Hourly Rate: 77 112 - 95 256 Number of positions to be filled: 1 Application Deadline: 2024-09-20 Description: Did you know that VIA Rail is carrying out ambitious projects to modernize its services and...

  • Benefits and HRis Technician

    1 week ago

    Montréal, Canada BBA inc. Full time

    **Type of position**: Regular Your future role on our team With us, you’ll get the opportunity to Manage the Benefits and HRIS mailbox and take the appropriate measures to promptly resolve claims. Manage employee data in our ERP system. Process all information related to electronic employee files. **Answer questions about benefits, such as**: medical,...

  • Benefits and HRis Technician

    1 week ago

    Montréal, Canada BBA Full time

    **Type of position**: Regular **Your future role on our team** **With us, you’ll get the opportunity to** - Manage the Benefits and HRIS mailbox and take the appropriate measures to promptly resolve claims. - Manage employee data in our ERP system. - Process all information related to electronic employee files. - Answer questions about benefits, such as:...