IT Service Desk Intern

2 months ago


Winnipeg, Canada Parrish & Heimbecker Full time

This is a paid summer intern position from May 2024 - September 2024.
Parrish & Heimbecker
Join our team that shares your Passion & Heart for Canadian agriculture Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as an IT Service Desk Intern for our Grain division based in Winnipeg, Manitoba.
Work and grow with a family-owned company.
P&H's roots go back over 110 years. We have always been a Canadian, family-owned and managed agri-business that understands the qualities and conditions needed for meaningful growth. Our corporate culture values are family values; honesty and integrity with a focus on listening and continuous learning. Like family, we support our staff to always do better.

With over 70 locations spanning from coast to coast, and trade links around the globe, P&H is growth-oriented, diversified and vertically integrated with operations spanning across grain merchandising, flour milling, crop input distribution and animal feed production.
Your Role

Please note this is not a Developer position.
Day to Day
Execute various IT projects, ensuring tasks are completed efficiently and in accordance with project objectives and timelines
Provide first level help desk support for all hardware and software issues in a Microsoft Windows environment
Engage with end users and location managers via phone and other communication channels to address issues, fulfill requests, and ensure successful project completion
Perform employee account activations and associated hardware, software and mobile device setup and configuration
Actively maintain the IT service deck system by categorizing requests, updating ticket statuses, and documenting resolutions

**Qualifications**:
Pursuing post-secondary education in an Information Technology Program with a focus on Network and System Administration
Experience with Windows 10, Active Directory, Microsoft 365, Entra, and networking protocols
Experience supporting, troubleshooting, and repairing computer hardware, including desktops, laptops, mobile devices, printers, and peripherals
Possesses a strong commitment to professionalism, consistently adhering to standards, maintaining punctuality, and upholding organizational protocols
Must be available to work on-site

We thank all applicants, but only those selected for an interview will be contacted.


  • Analyst- Service Desk

    9 hours ago


    Winnipeg, Canada Western Financial Group Full time

    **We are one of Canada’s Top Employer, Join Us** Are you an experienced Service Desk Analyst looking for your next great role? **Service Desk Analyst** Reporting to the Team Lead, User Experience, the Service Desk Analyst will be responsible for providing front line support to internal clients by responding to all service requests (hardware and...


  • Winnipeg, Canada ThoughtStorm Inc Full time

    Manitoba Hydro requires the onsite and/or hybrid services of a full-time Service Desk Lead / Manager to manage the daily operations of the IT Service Desk and deliver the following: - Manage and ensure the Service Desk contractor is meeting the required performance objectives, including Service Level Management; perform contract management duties as...


  • Winnipeg, Canada The Dufresne Group Full time

    Technical Support Service Desk Career Opportunity The Dufresne Group is currently seeking a Technical Support Service Desk for our Information Technology Team within our Home Office located at 147 Commerce Drive in Winnipeg, MB. As a Technical Support Service Desk you will be responsible for ensuring the timely restoration of service acting as first line...

  • Help Desk Technician

    3 weeks ago


    Winnipeg, Canada Evident IT Inc Full time

    **Help Desk Technician** Would you like to work for great leaders who view you as a **real person,** not a "human resource"? Are you someone who wants to be an individual AND work toward bigger goals as a team? Are you passionate about learning new things, and teaching others what you know? Want to receive individualized coaching and training _every week_...


  • Winnipeg, Canada Evident IT Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...

  • Service Desk Analyst

    2 months ago


    Winnipeg, Canada Online Business Systems Full time

    Our vibrant Winnipeg team is seeking an experienced Service Desk Analyst to assist in the support and maintenance of the growing network and system infrastructure for Online Business Systems and customers under contract for Managed Services. This role will be part of a team that is responsible for designing, delivering, and supporting scalable, maintainable,...


  • Winnipeg, Canada The Dufresne Group Full time

    Operational Support Service Desk Opportunity The Dufresne Group is currently seeking an Operational Support, Service Desk for our Information Technology Team within our Home Office located at 147 Commerce Drive in Winnipeg, MB. As an Operational Support Service Desk, you will be responsible for providing a high level of hands-on technical customer service...


  • Winnipeg, Canada OXYGEN TECHNOLOGIES Full time

    **SERVICE DESK TEAM LEAD** The Private Network, a leading company in Managed IT Services, is seeking a highly skilled and dedicated Service Desk Team Lead to join our team. Reporting to the Service Desk Manager, you will play a crucial role in mentoring the Service Coordinator, Tier I, Tier 2 and Tier 3 technicians, ensuring the efficient and optimized...


  • Winnipeg, Canada Avenir IT Full time

    The Service Desk Dispatcher is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests. Perform service request intake from clients; assign, schedule and dispatch IT service engineers for remote or onsite service according to urgency, and contractual service level agreement (SLA)....

  • Service Desk Manager

    2 months ago


    Winnipeg, Canada Oxygen Technical Services Full time

    Job Overview We are seeking a highly skilled and experienced Service Desk Manager to join our team! As a Service Desk Manager, you will be responsible for overseeing a team of technical support specialists and ensuring the smooth operation of our technical support services. This is a leadership role that requires excellent communication and problem-solving...


  • Winnipeg, Canada FNHSSM Full time

    **EXCITING CAREER OPPORTUNITY!** **IT Service Desk Technician** Are you an IT professional with great people skills and enjoys providing excellent customer service ? Do you want to work on an IT team that is known for helping their team grow and expand their skillset? If you answered yes to these questions, then keep reading this ad for your opportunity to...


  • Winnipeg, Canada Celero Solutions Full time

    **Your Opportunity** Celero is seeking a full-time, communications professional to join our Service Desk communications team to deliver key internal and external communications initiatives that clearly articulate and promote Celero's mission, core values and the benefits of our solutions, services, and organizational culture. We are seeking adaptable,...


  • Winnipeg, Canada Hatch Full time

    **Requisition ID**:89558 **Job Category**:Campus **Location**:Winnipeg, MB, Canada Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering...

  • Service Desk Agent

    1 week ago


    Winnipeg, Canada Shared Health Full time

    **Requisition ID**: 355633 **Position Number**: **Posting End Date**: March 20, 2024 **City**: Winnipeg **Employer**: Shared Health **Site**:Shared Health - New Port Building-330 Portage Ave **Department / Unit**: Business Services (Service Desk) **Job Stream**: Non-Clinical **Union**: Exempt **Anticipated Start Date**: 04/26/2024 **FTE**:...


  • Winnipeg, Canada Exchange Technology Services Full time

    A fast-growing Winnipeg TSP firm, supporting companies across several industries. We provide support to more than 3,500 users, 300+ servers, and 250+ network devices in local and remote offices. We provide a wide range of Managed IT, Cyber Security, Project Management, Business Intelligence, and Telecommunications services across Canada, Nunavut, and the...


  • Winnipeg, Canada PRICE INDUSTRIES LIMITED Full time

    **What We Offer**: - Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services. - Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage. - Employee and Family Assistance Program (EFAP) - You...


  • Winnipeg, Canada Epsilon Solutions Ltd. Full time

    Role Title: Service Desk Analyst Junior Location : Winnipeg, Manitoba 100% Onsite. JD:-Specific Tools/skillset Bilingual (French/English) requiredExperience: 1-2 years of experience in a diverse technology and customer service-focused roleEducation: completion of a post-secondary degree or equivalent (e.g. non-specialized bachelor degree or...


  • Winnipeg, Canada Epsilon Solutions Ltd. Full time

    Role Title: Service Desk Analyst Junior Location : Winnipeg, Manitoba 100% Onsite. JD:-Specific Tools/skillset Bilingual (French/English) requiredExperience: 1-2 years of experience in a diverse technology and customer service-focused roleEducation: completion of a post-secondary degree or equivalent (e.g. non-specialized bachelor degree or...

  • Service Desk Analyst

    1 month ago


    Winnipeg, Canada University of Manitoba Full time

    The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...

  • Service Desk Analyst

    1 month ago


    Winnipeg, Canada University of Manitoba Full time

    The University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment is uniquely strengthened and enriched by Indigenous perspectives. With two main...