Assistant Manager

6 months ago


Langley, Canada Dead Frog Brewery Full time

**COME JOIN OUR TEAM**

If you are an experienced motivated leader who is looking to be a part of a growing business then look no further. Here at Dead Frog Brewery we are passionate about what we do and even more passionate about the people who come and enjoy the fruits of our labour. We are all about creating the best customer experience from the moment they enter the door. Our tasting room is a very fun, lively and fast paced establishment. We are looking for an outgoing, positive, energetic leader who will compliment the amazing team we already have. This is a dynamic position that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.

**DUTIES**
- Team building and management
- Scheduling employees
- Confirm and book reservations
- Maintain atmosphere and cleanliness of the tasting room
- Organize events and Large reservations in the tasting room
- Train employees
- Inventory management
- Managing incoming and outgoing personal keg sales
- Ensure employees are following policies and procedures set in place
- Handling customer complaints with compassion in a timely manner
- Monitoring employee performance and providing feedback for improvement

**EXPERIENCE**
- Previous experience in the hospitality/ restaurant industry (Bonus for brewery experience)
- Previous experience in team management or leadership roles
- Strong training and development skills
- Critical thinking and problem solving skills
- Experience conducting interviews and hiring new employees
- Proven track record of achieving sales targets in a retail environment
- Excellent phone etiquette and customer service skills
- Proficient in clerical tasks such as cash handling, inventory management, etc.
- Familiarity with restaurant POS systems

I look forward to hearing form you.

CHEERS

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Restaurant: 5 years (required)
- Leadership: 2 years (required)
- Customer Service: 2 years (required)

Licence/Certification:

- Driving Licence (required)
- Serving It Right (preferred)

Work Location: In person


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