Assistant Restaurant Manager

2 weeks ago

Langley, Canada A&W Full time

**A&W La**ngley is Expanding Their Management TEAM**

We are looking for a Full Time Assistant Restaurant Manager to join our amazing group of individuals at our Portkells location in Langley.

**About our Company**

Speed Foods is a second-generation quick-service company located in Langley BC. We currently have 6 A&W restaurants all located within Langley. Our goal is to be a Top Tier Employer and the Best Quick Service Restaurant in Langley by welcoming people of every age, background, and culture, just like the guest we serve everyday in out restaurants. At Speed Foods we strive to "WOW" every guest that walks through our doors by giving them extraordinary guest service with great tasting food.

The Assistant General Manager position is a hands-on position; coaching, leading, and developing our team daily to deliver exceptional quality, service and cleanliness to our guests on every shift and to do so profitably. This is a big job and a big responsibility.

**Qualifications & Skills**:

- 5+ years QSR or retail experience
- 2+ years in a unit manager leadership position
- Advanced understanding of all quick-service restaurant operations
- Comfortable working in a fast-paced environment
- Ability to coach, train and motivate employees
- Comfortable working in a fast-paced, hands-on, 24/7 environment
- Valid Driver's License with personal vehicle
- Dealing with Guest Concerns and winning them back;
- Computer knowledge in Office or OpenOffice;
- Professional positive team leader, dependable, takes initiative;
- Should expect to work beyond 40+ hours per week;
- Must be available to work flexible hours, overnight, evenings, weekends and holidays.

**Responsibilities & Duties**:

- Recruiting, training, leading and coaching a team of managers and staff to achieve our brand standards of exceptional Quality, Service and Cleanliness.
- Building sales and profitability through excellent operations and local marketing strategies
- Accountable for operating profitability by monitoring and controlling food, paper, labour and operating expenses within budget
- Ensuring all Team Members are trained to deliver exceptional quality, service and cleanliness through 1st class initial and ongoing training
- Ensuring all company programs, practices and systems are implemented and executed properly
- Working with the management team to identify problem areas and work with them to come up with and implement solutions
- Creating and maintaining a positive work climate that promotes best-in-class tenure and governing oneself according to our family’s strong values
- Dealing with guest concerns and winning them back

**Performance Measures**:

- Sales Growth Targets
- Employee Climate (Satisfaction)
- Profitability Targets
- Audit Scores

**Compensation and Benefits**:

- Competitive Wages
- Health and Dental (after probation)
- Employee Discounts
- Scholarship Opportunity for Kwantlen Polytechnic University
- Advancement Opportunities
- A safe, respectful and inclusive workplace
- Competitive Wages

**Job Types**: Full-time, Permanent

**Salary**: From $38,000.00 per year

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

**Experience**:

- Asst Manager: 2 years (required)

Licence/Certification:

- Drivers License (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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