Team Lead- International Student Advising

2 weeks ago

Calgary, Canada SAIT Full time

Studying abroad is an incredible — and sometimes daunting — experience. SAIT’s **International Centre **is focused on attracting international students to study at SAIT, assisting with their transition to the institute and life in Canada and supporting them while they study here. If you have a passion for guiding students to new opportunities, and have experience supporting and mentoring international, we want to meet you.

**The Opportunity**

Reporting to the Manager, International Student Support, the incumbent provides leadership, support and guidance to International Student Advisors and front desk administrative specialists, and carries out strategic directions established by the Manager. The Team Lead is responsible for managing the day to day operations of the International Student Advisors. The Team Lead will participate in creating goals and objectives for the team and will oversee the development and implementation of strategies to improve and expand international student advising at SAIT. The Team Lead is primarily responsible for the development, execution and management of the comprehensive international student advising strategy.

Additionally, the Team Lead works closely with the leaders overseeing advising in individual Schools as well as colleagues from Student Services, Office of the Registrar, etc.

The key indicator of success for this role will be measured by meeting KPIs in the international student advising strategy. The Team Lead will work closely with the Manager to drive international student success.

The individual in this position must be capable of working independently and be a self-starter but with a collegial and collaborative attitude.

Specific responsibilities include:

- Lead the planning and implementation of the international student advising strategy;
- Mentor, train and support staff in achieving team and personal performance objectives aligned with departmental and divisional priorities

Analyze the results of the departmental key performance indicators, recommend strategies for improvement and manage individual and team performances to meet desired objectives and priorities;

**The Role**:
- ** Leadership and Management**:

- Lead, coach, and motivate the international advising team to achieve personal and departmental goals.
- Provide guidance and assessments of workflow/processes within the team/department and identify opportunities to improve efficiencies;
- Identify requirements for changes in staffing needs, adjust existing staff allocations and recommends additional resources as appropriate;
- Ensure efficient use of resources and attainment of department targets;
- Manage and approve scheduling for vacations for advising staff ensuring that there is adequate coverage;
- Assigns work in accordance with team responsibilities and priorities, in conjunction with overall departmental goals.
- Analyze results of departmental key performance indicators and identify opportunities for improvement;
- Monitor activity and performance measures for individual staff by providing feedback and mentoring;
- Ensure best practices are applied in student retention, including adherence to SAIT policies and procedures;
- Ensures policies/procedures are upheld and changes are implemented effectively. Work collaboratively with all members of the International Centre to position SAIT as a global leader in applied education.- **International Advising**:

- In collaboration with the Manager, establish international student advising strategy and targets to support departmental and institutional priorities;
- Research and recommend new opportunities for international student advising based on stakeholder needs and trends etc.;
- Research strategies and evaluate effectiveness of international student advising and engagement activities (create focus groups and or surveys);
- Proactively work with international stakeholders to remove barriers for international learners.
- Participate in various committees to ensure that the international voice is both present and heard.
- Utilize a participative approach working with direct reports during periods of high volume and/or staff shortages.
- **
Relationship Management - Internal and External**:

- Build and manage rapport with all members of the International Centre team;
- Establish and maintain relationships with the leaders overseeing advising in individual Schools and other internal stakeholders in order to strategically manage student supports and retention.
- Establish and maintain effective relationships with external stakeholders including Immigration, Refugees and Citizenship Canada (IRCC), the Alberta government and Advanced Education as well as colleagues across Canada;
- **
General Responsibilities**:

- Promote a positive work environment
- Other duties as assigned by the Manager

**Qualifications**:
- ** Minimum**:

- Post-secondary degree, preferably in International Relations, International Communications, International B

  • International Student Advisor

    6 months ago

    Calgary, Canada SAIT Full time

    Studying abroad is an incredible — and sometimes daunting — experience. SAIT’s **International Centre **is focused on attracting international students to study at SAIT, assisting with their transition to the institute and life in Canada and supporting them while they study here. If you have a passion for guiding students to new opportunities, and have...

  • International Student Specialist

    3 months ago

    Calgary, Canada The University of Calgary Full time

    **Description** **International Student Services** in **Student Experience and Support** is currently seeking a Full-time Regular **International Student Specialist (Immigration)**. The International Student Immigration Specialist reports to the Manager, International Student Services within the Student Services portfolio. This position will be a critical...

  • Operations Coordinator, Student Advising and

    1 month ago

    Calgary, Canada The University of Calgary Full time

    **Description** This position reports to the Manager, Student Advising and Wellness Hub (SAWH) with accountabilities to the CSM Director, Educational Operations. The SAW Centre is a confidential resource for Cumming School of Medicine students seeking support, guidance, and advice on a variety of issues including: career planning, elective strategies,...

  • Manager, Undergraduate Advising and Administration

    2 months ago

    Calgary, Canada The University of Calgary Full time

    **Description** The **Arts Admin Operations** within the **Faculty of Arts** is currently seeking a Full-time Regular **Manager, Undergraduate Advising and Administration.** This permanent, full-time position reports to the Manager, Arts Students' Centre, with accountabilities to the Associate Dean, Academic, the Associate Dean, Student Success and the...

  • International Student Recruitment Officer

    7 months ago

    Calgary, Canada SAIT Full time

    Studying abroad is an incredible — and sometimes daunting — experience. SAIT’s **International Centre **is focused on attracting international students to study at SAIT, assisting with their transition to the institute and life in Canada and supporting them while they study here. If you have a passion for guiding students to new opportunities, and have...

  • Advising Assistant

    4 weeks ago

    Calgary, Alberta, Canada Mount Royal University Full time

    About Mount Royal UniversityMount Royal University is a vibrant institution located in Calgary, Alberta, Canada. Founded in 1910, the university has grown to offer a range of undergraduate programs and smaller class sizes.The university is situated on the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region. We strive...

  • Team Lead

    4 weeks ago

    Calgary, Canada SAIT Full time

    **The Opportunity** Our Team Leads play an integral role in the coordination of student centric programming, planning, servicing and delivery as the Athletics & Recreation department strives to create an active, engaging and responsive environment of recreational and competitive pursuits. To succeed as a department dependent on part-time workers, Athletics...

  • Casual Academic Advising Assistant

    6 months ago

    Calgary, Canada Mount Royal University Full time

    About MRU Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit...

  • Student Services Team Lead, Faculty of Social Work

    6 months ago

    Calgary, Canada The University of Calgary Full time

    **Description** The **Faculty of Social Work** is currently seeking a Full-time Temporary Relief **Student Services Team Lead **for approximately 15 months. Reporting to the Manager of Student Services, the Student Services Team Lead provides leadership, training and mentorship to members of the Student Services team within the Faculty of Social Work and...

  • Graduate Academic

    1 month ago

    Calgary, Canada The University of Calgary Full time

    **Description** The **Dean's Office** in the **Faculty of Graduate Studies **is currently seeking a Full-time Regular **Graduate Academic & International Specialist**. The University of Calgary is a research intensive university with a focus on graduate education. Currently there are approximately 8,000 registered graduate students across 65+ programs;...

  • Director, Student Services

    4 months ago

    Calgary, Canada Alberta University of the Arts Full time

    Do you believe in the power of ideas, possibility, and in building community? Alberta University of the Arts (AUArts) is looking for a Director, Student Services and Wellness to provide a high level of service in support of the implementation of the strategic enrollment management goals. Reporting to the Dean of Students, this role leads a team focused on...

  • Sales Team Lead

    4 weeks ago

    Calgary, Alberta, Canada Student Auto Zone Full time

    'Sales Supervisor' Role at Student Auto Zone'Sales Supervisor' is a dynamic leadership position at Student Auto Zone, where you will oversee sales operations, guide a team of sales professionals, and foster a culture of excellence in customer service and sales performance.Key Responsibilities:Assign and oversee sales team members to duties...

  • Retail Sales Team Lead

    3 weeks ago

    Calgary, Alberta, Canada Student Auto Zone Full time

    We are seeking a highly skilled Retail Sales Team Lead at Student Auto Zone. This is an excellent opportunity for experienced sales professionals to take on new challenges and develop their leadership skills.About the RoleThe Retail Sales Team Lead will be responsible for leading our retail sales team in providing exceptional customer service and driving...

  • Manager, Graduate Student Services

    3 months ago

    Calgary, Canada The University of Calgary Full time

    **Description** The **Graduate Science Centre** in the **Faculty of Science** is currently seeking a Full-time Regular **Manager.** Reporting to the Manager, Graduate Science Experience, the Manager, Graduate Student Services works 35 hours per week and is a part of Management and Professional Staff (MaPS). The Manager will develop and operationalize a...

  • Business Manager, International Students

    1 month ago

    Calgary, Canada Calgary Catholic School District Full time

    Finance and Buniess/Accounting Catholic School Centre 1000 5 Avenue SW, Calgary Overall Accountability The Business Manager, International Students, monitors all accounting functions and reporting on fiscal activity for the International Students Education Program. Specific Accountabilities - Responsible for reconciliation of the international student...

  • Safe Student Transportation Coordinator

    3 weeks ago

    Calgary, Alberta, Canada First Student Canada-Transco Full time

    At First Student Canada-Transco, we are committed to providing safe and reliable student transportation services.About the RoleWe are seeking a School Bus Driver to join our team. As a driver with us, you will be responsible for safely transporting students to and from school, utilizing industry-leading technology and prioritizing vehicle maintenance.No...

  • Student Engagement Specialist

    5 months ago

    Calgary, Canada The University of Calgary Full time

    **Position Overview** The **Haskayne School of Business** is currently seeking a Full-time Regular **Student Engagement Specialist**. The Haskayne School of Business (HSB) has more than 4000 full - and part-time students currently enrolled in bachelor's, master's, PhD programs and over 1000 Executive Education participants. The School has nearly 28,000...

  • Pharmacy Student Intern

    6 months ago

    Calgary, Canada London Drugs Full time

    *Pharmacy Student Intern Career Opportunity* At London Drugs, you’re not just an employee—you’re family. That’s why we call ourselves a pharmacist-first pharmacy: at every one of our locations, you’ll find a community-oriented working environment that offers you a balanced life and rewarding career. Our family-owned business has been around for...

  • Graduate Student Services Assistant, Faculty of

    3 weeks ago

    Calgary, Canada The University of Calgary Full time

    **Description** The **Dean's Office** in the **Faculty of Graduate Studies** is currently seeking a Full-time Temporary Relief **Graduate Student Services Assistant **for approximately 8 months. The University of Calgary is a research intensive university with a focus on graduate education. The Faculty of Graduate Studies (FGS) has approximately 8000...

  • Casual Academic Advising Registration Peer

    6 months ago

    Calgary, Canada Mount Royal University Full time

    About MRU Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit...