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Assistant Registrar, Academic and Enrolment

1 month ago


Brampton, Canada Algoma University Full time

**JOB TITLE**:Assistant Registrar, Academic and Enrolment Services, Brampton Campus**

**DEPARTMENT**:Office of the Registrar**

**POSITION STATUS**:One Year Temporary Contract, (35 hours/week), OSSTF**

**SUPERVISION RECEIVED **:University Registrar**

**SUPERVISION EXERCISED**:Student Assistants (if applicable)

LOCATION: Brampton

PRIMARY FUNCTIONS:

- Registration/Client Services 60%
- Records 20%
- Other Duties 20%

RESPONSIBILITIES:
REGISTRATION/CLIENT SERVICES (60%)
- Converts students from applicant stage to registrant stage
- Supports students through registration, assists with navigating barriers and provides recommendations and solutions to students, staff and faculty specific to academic, registration and procedural matters
- Supports students with academic advising when assigned
- Advises current and prospective students on degree requirements, options, course selection, academic regulations, and forms, referring them to departmental advisors and other resources as needed.
- Creates and updates academic student support resources and publications for current students.
- Monitors newly admitted student records to ensure compliance to admission conditions have been met while providing alternative degree options and/or solutions, if necessary
- Liaises with the Office of the Registrar and other administrative units to establish registration and enrolment processes and procedures for new programs, troubleshoot issues and ensure adherence with student information system requirements.
- Supports the daily operations and function of the Office of the Registrar including but not limited to registration and course changes
- Works closely with Student Accounts to ensure compliance with tuition fee payments, refunds and credit policies.
- Responsible for management of instruction space at the Brampton campus
- Performs program and degree audits for Brampton students and faculty as needed to ensure that the student is on track to meeting their degree requirements

RECORDS (20%)
- Responsible for maintaining the accuracy and integrity of student records on the SIS and other quality assurance checks of student records to ensure compliance with current academic and program requirements.

OTHER DUTIES (20%)
- Duties as assigned to assist in the effective day-to-day operations of the Office of the Registrar
- Data collection for the University Registrar
- Supports academic events including but not limited to convocation ceremonies.
- Assists with the Office of the Registrar’s annual Student Advising Campaign

WORKING CONDITIONS:

- Physical Effort Required
- Minimal: Some lifting/physical effort required for transportation of materials and setup for school visits.
- Physical Environment
- Minimal: Minimal exposure to unpleasant/disagreeable conditions.
- Sensory Attention
- Considerable: Work requires a frequent need to concentrate on a variety of sensory inputs for a lengthy duration requiring diligence and attention.
- Mental Stress
- Considerable: Work activities are performed in an environment with frequent exposure to mental pressures conditions where mental stress may be noticeable. Such as conflicting deadlines, dealing with angry/emotional disturbed/dangerous clients/public, regular and disruption of personal life or need to travel.

MINIMUM QUALIFICATIONS:

- A University degree in post-secondary education is required
- Three years experience in a registarial or related field is required
- Knowledge of FIPPA guidelines is required
- Knowledge of various types of university programs and student groups
- Three years work experience in a post-secondary education setting
- Experience and ability to interpret and develop policies based on research (data and trends)
- Current knowledge of registration trends in Canada, including but not limited to general knowledge of assessing domestic and international transcripts
- Commitment to and understanding of Algoma University’s special mission and the seven grandfather teachings
- Police Record Check (Vulnerable Sector) is required**Required Skills**:

- Excellent customer services skills
- Excellent interpersonal and communication skills both written and verbal with the ability to represent the university professionally in interactions with internal stakeholders and/or external communities
- Excellent attention to detail with high degree of accuracy
- Excellent skills in reviewing and interpreting curriculum objectives
- Ability to work both in a team environment and independently
- Understanding of and ability to uphold strict confidential regulations as per university policy
- Excellent administrative and organizational skills with the demonstrated ability to take initiative and prioritize work in a high volume office
- Hard-working, good work ethic and ability to work under pressure and multitask in a dynamic environment
- Multi-lingual considered an asset
- Sensitive to cultural differences and able to work effectively with people having diverse background