Financial Aid and Scholarship Services Assistant

5 months ago

Brampton, Canada Algoma University Full time

_**Job Title: Financial Aid and Scholarship Services Assistant**_
- Staff Bargaining Unit_
- **Position Status**:_Permanent, Full-time (35 hours/week)_
- OSSTF_
- **Department**:_Office of the Registrar_
- **Supervision Received**:_University Registrar_
- **Location**:_Brampton, ON_

**PRIMARY FUNCTIONS**:
A. Financial Aid 40%
B. Scholarships and Bursaries 40%
C. Other Duties 20%
**TOTAL 100%**

The Financial Aid and Scholarship Services Assistant position supports students in financial needthrough immediate advising and direction. Dealing with a high volume of student inquiries, the position will perform a variety of tasks related to the provision of information, guidance, and assistance to prospective and current students on various financial aid programs including the Ontario Student Assistance Program [OSAP] and available institutional scholarships and bursaries. Special emphasis will be placed on preliminary OSAP estimates and supporting the diverse financial needs of prospective and first-year students as a point of contact. Additionally, the position will support current students who may be in financial need to improve access to scholarships and bursaries.

Reporting to the University Registrar, the Financial Aid and Scholarship Services Assistant is responsible for providing the first point of contact to students at all three campus locations, both prospective and current with all matters related to financial aid, meritorious scholarships, and bursaries. The position will assist the University Registrar in planning, developing, administering, and coordinating the financial aid and scholarship/bursary program. The position will be required to work closely with, interact and effectively communicate within a multi-campus environment with a number of administrative units including but not limited to the Office of the Registrar, the Student Recruitment team, Financial Services, Varsity Sports, and the Advancement Office.

**RESPONSIBILITIES**:
**Financial Aid (40%)**

Working closely with the Financial Aid and Awards Office, the Assistant will support the administration of the Ontario Student Assistance Program in accordance with provincial legislation, and University regulations, policies, and standard operating procedures. As part of the primary functions, the position will assist with academic progress, and assists in adjudicating progress appeals;
- Provide clear, professional, and current information to prospective students and current students in print and on the website;
- Provide front-line services to ensure the efficient and timely delivery of all financial aid services;
- Work jointly with the Office of the Registrar to provide notifications to students on academic warnings or academic denial codes with OSAP and AU systems;
- Assist in the processing of OSAP assessment appeals including notifications of ineligibility, restrictions, and tuition refunds returned to MCU;
- Assist in the administration of other government-funded student assistance programs such as Tuition Set Aside;
- Assist in internal work-study programs including screening and eligibility requirements;
- Assist with confirmations of enrollments for student funding;
- Assist with digitizing student financial aid records and assisting students with uploading supporting documents for OSAP purposes;
- Provide outreach and deliver presentations to prospective and current students to promote Financial Aid programs offered by the University.

**Scholarships & Bursaries (40%)**

The Assistant provides awareness and promotion of institutional scholarships and bursaries to prospective and current students including the allocation and maintenance of scholarships and awards. The position is expected to maintain accurate records for reporting, tracking, processing, retrieving and verifying statistical data.
- Provide current information and promote the available scholarship and awards programs offered through Algoma University while working with Communications to improve student access to scholarship and bursary opportunities through webpages, social media, and other marketing avenues.
- Allocate Algoma University scholarships and bursaries in accordance with institutional criteria.
- Work closely with the admissions team and other offices as it relates to financial aid, scholarships, and awards.
- Understand the policy of financial athletic awards as part of the Ontario University Athletics Association including administering the eligibility and awards process for varsity sports.
- Responsible for the notification of scholarship and award recipients and ensuring the flow of information is provided to the appropriate units including Financial Aid, Student Accounts, Payroll, and the Advancement Office.
- As part of the team, plan and implement the annual awards ceremonies and celebrations of recipients.

**Other Duties (20%)**
- Maintain historical records and analysis of awards and bursaries and provide the University Registrar with data re

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