Service Advisor

6 months ago

Toronto, Canada Downtown AutoGroup Full time

**Service Advisor - Elevate Your Career at Downtown AutoGroup**

Are you passionate about delivering exceptional guest experiences and have a keen interest in the automotive industry? Downtown AutoGroup is seeking committed Service Advisors to join our dynamic teams across our stores and at our brand new, state-of-the-art Autoplex facility in Downtown Toronto

**Our Company**

Downtown AutoGroup is not just a collection of dealerships; we are a community focused on delivering exceptional guest experiences. Our mission is to create lifetime guests, guided by our values of excellence, trust, respect for our guests' time, and a strong sense of community.

**Your Role**

As a Service Advisor, you serve as a trusted guide for our guests throughout their vehicle ownership journey. You are not just coordinating services; you are the reliable consultant who understands and anticipates the unique needs of each guest, ensuring their vehicle is well-maintained and cared for in a manner that aligns with their lifestyle. You will create a personalized and seamless experience, from greeting guests to understanding their service needs, advising on tailored services, and ensuring the effective completion of each service. Your role is pivotal in building long-lasting relationships with our guests, fostering a sense of trust, and ensuring our guests feel valued and well-informed at every interaction. Through your commitment to exceptional service, you will enhance guest satisfaction and loyalty, contributing to the overall success and reputation of our dealership.

**Key Qualifications**
- Proven experience as a Service Advisor at a franchise dealership or other related customer service role
- Understand the importance of providing an exceptional customer experience to build lasting relationships
- Excellent interpersonal and communication skills
- Knowledge of automotive services and repairs is an asset
- Strong organizational skills and attention to detail
- Valid Ontario G Driver’s License with no demerit points

**Why Join Us**

At DAG, we offer a competitive compensation package, extended health benefits, and opportunities for career growth. You'll be part of a team that values your expertise and provides a supportive environment for professional development.

If you're ready to take your career to the next level, please apply.

DAG is an equal opportunity employer committed to an inclusive and accessible workplace. Accommodations are available on request during the selection process.

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