Service Advisor
7 months ago
Would you like to be a part of one of the country's premier luxury car dealerships? Are you looking for an opportunity to be appreciated and involved in your career? Would you like to work in a dynamic, fast-paced environment? If so, BMW Toronto is the place for you
BMW Toronto is a large, busy downtown luxury car dealer looking a highly motivated, experienced service advisor with a competitive edge; one who enjoys going the extra mile for your customers and thrives on being a part of a strong, professional team.
We offer...
- Salary Based Pay Plan plus Bonuses
- A Great Working Environment
- Drive Your Brand Incentive
- Team Outings
- Health, Dental and Life Insurance; Profit Sharing Opportunities
- A Family Run and Owned Dealership
You need
- A Positive & Friendly Attitude
- A Strong Desire to Provide an Exceptional Client Experience
- Excellent Follow-up and Follow-through Skills to Ensure Client Satisfaction
- To be Completely Comfortable selling Luxury Products and Services
- Minimum 2 years experience as a Service Advisor
Specific job functions
- Greet customers as they come in for service in a friendly and professional manner
- Review history & current vehicle data to promote required service & recommendations, including monthly specials
- Accurately document client concerns, initial costs and contact information on the repair order
- Keep clients updated with vehicle status
- Accurately report diagnostics and estimates to the customer
- Document approved repairs and update promise times
- Review all written notes and charges on the invoice once repairs are completed and prior to billing
- Review and ensure all open RO's are closed as quickly as possible
- Perform other duties related to skills and experience as required by management
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