Services Advisor

3 days ago


Toronto, Canada SP Data Digital Full time

**Have experience with auto indusrty and have a passion working with customers and technicans?**

**Then we have a great opportunity for you,**

**We are looking for Auto service advisors**

**what is in it for you?**
- Flexible schedules up to 40 hours a week
- competitive base salary with access to discounts with some of the biggest telecom and retailers in Canada
- 2 Weeks paid Vacations
- Comprehensive health benefits
- Leadership Programs and Growth Opportunities

Our Partners are looking for experienced **Automotive service advisors** to work in their Auto center. The Automotive Service Advisor communicates directly with customers, managing their needs and expectations regarding auto service maintenance and repairs Superior customer service and communication skills are essential as you are the link between the customer and Technicians.

Customer Service
- Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
- Responds to customer inquiries in a timely manner, over the phone and in person.
- Understands customer needs and provides them with a complete solution. Deals with challenging situations in a professional manner.
- Ensures a smooth flow of communication with customers during repairs or maintenance work.

Operations
- Completes and reviews repair orders with customers.
- Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
- Acts as liaison between customers and technicians and manages the status of work orders.
- Schedules service and repair appointments.
- Completes other tasks, as required

**Requirements**:

- Valid Drivers Licences
- Basic math and typing skills.
- Good working knowledge of automotive parts lookup system.
- Ability to work under mínimal supervision with computerized systems.
- Experience in a similar role Auto Service Centre is considered an asset



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