Manager, People Operations

6 months ago


Waterloo, Canada Accelerator Centre Full time

As the People Operations Manager (Contract), you will help us achieve our vision by driving systematic, sustainable growth of the AC team and contributing to a thriving AC community. Reporting to the VP, Operations, this role is responsible for the AC’s internal Human Resources functions, internal operations activities and administration within the organization. This position is also responsible for the cadence, management and administration of the organization’s Board of Directors and corresponding committees.

**KEY **RESPONSIBILITIES**

**Human** **Resources**
- Work with the Director of Finance to support the compensation delivery process
- Perform compensation grading analysis of new roles as the Chair of the Job Evaluation Committee
- Responsible for staff compensation and performance review structure and process.
- Manage the employee benefit program and liaise with service providers as necessary.
- Responsible for the recruitment and selection process including drafting job descriptions, coordinating hiring committees, and filing employment documentation.
- Responsible for the onboarding and offboarding process for staff members
- Managing the AC’s HRIS and other digital tools relevant to the employment experience.
- Responsible for the AC’s Health and Safety program
- Responsible for identifying, scheduling and coordinating training and development opportunities for staff.
- Responsible for maintaining and updating AC policies.
- Ensure changes to the ESA are incorporated into AC policies.
- Chair the Social Committee and guide its efforts to engage staff

**Governance**
- Support our Board of Directors and governance procedures while maintaining the confidentiality and integrity
- Liaise with the Chair of the Board for the management and preparation of meeting logistics, circulating meeting materials and coordinating presentations
- Work with the AC’s leadership team to prepare quarterly board reports.
- Maintain and update AC governance documents including presentations, by-laws, charters, director registries and distribution lists
- Provide ongoing support to the Committees of the Board by scheduling meetings, assisting in circulating agendas, arranging meeting logistics, minute transcription, and ensuring compliance with committee charters.
- Support the onboarding and offboarding of new directors including assisting with coordinating orientation sessions

**Administration**
- Co-management of the operations budget with Facilities Manager
- Manage the AC’s internal data management strategy and digital tool stack
- Responsible for the legal review process of AC’s contracts and agreements
- Ongoing assessment of insurance coverage and coordination of the annual renewals.
- Responsible for the AC’s IT and cyber security portfolio including maintaining and updating IT policies, cyber security insurance and relationships with the AC’s IT service provider.

**WHAT** **WE** **ARE** **LOOKING** **FOR**
- Applicants must be legally authorized to work in Canada
- 5-7 years’ experience in human resources, governance or related discipline
- Demonstrated experience managing internal human resources functions
- Maintain a high degree of confidentiality, integrity, and professionalism while dealing with and and engaging with sensitive financial and HR information.
- A proven track record of managing budgets
- Ability to multitask and manage a portfolio of projects with changing priorities
- Strong communication and interpersonal skills.
- Willing and able to work out of our Waterloo location and travel as required

Bonus points if you possess:

- CHRP or CHRL designation, or working towards obtaining designation

**LOCATION**

**WHY JOIN THE AC?**

We value curiosity, ambition, empathy, and inclusivity and we offer a variety of perks and supports to help our team grow, thrive, and achieve work-life balance at the AC including Health Benefits and Wellness Spending Account, Professional Development Spending Account, Generous Paid Time Off and Monthly Staff Lunches and engagement opportunities.

**Our Commitment



  • Waterloo, Canada iGUIDE Full time

    The HR/People & Culture Manager, partners with the organization to support the successful achievement of business goals through the effective delivery of HR programs and policies. This role plays a key role in providing people solutions and programs that will grow the organization as well as coaching leaders / managers to foster increased employee and...


  • Waterloo, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...

  • Account Manager

    3 months ago


    Waterloo, Canada People Corporation Full time

    Job Description We are seeking an Account Manager to join our team in the Waterloo Region. The Account Manager will provide support to the sales consultants and the client servicing team to ensure client focused account support and relationship management is provided to external Clients and internal consultants. The Account Manager is responsible for...


  • Waterloo, Ontario, Canada People Corporation Full time

    Account Manager Job DescriptionWe are seeking a skilled and experienced Account Manager to join our team in the Waterloo Region.About the RoleThe Account Manager will provide critical support to our sales consultants and client servicing team, ensuring exceptional account management and relationship building with external clients and internal...

  • People Consultant

    5 months ago


    Waterloo, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 7 years of experience in HR. **Preferred qualifications**: - Experience with cross-functional collaboration and influence. - Experience in HR, people programs, or other large-scale people related roles. - Experience in HR Business Partnership/Generalist roles. - Ability...

  • People Consultant

    6 months ago


    Waterloo, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 7 years of experience in HR. **Preferred qualifications**: - Experience with cross-functional collaboration and influence. - Experience in HR, people programs, or other large-scale people related roles. - Experience in HR Business Partnership/Generalist roles. -...


  • Waterloo, Ontario, Canada People Corporation Full time

    About People CorporationWe are a national provider of benefits, retirement, wealth, wellness, and human resource solutions.Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians.We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders.Job Title: Business...


  • Waterloo, Ontario, Canada Sun Life Full time

    Job DescriptionThe People Services Specialist plays a critical role in providing front-line coaching and support to employees across Canada, the US, Ireland, and Bermuda. This position is responsible for managing the end-to-end customer experience for inquiry management services, ensuring all cases are properly assigned and responded to in a timely...


  • Waterloo, Canada Forbes GM Full time

    **Forbes GM** is currently seeking a **Fixed Operations Manager** to join our leadership team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: This role is responsible for the overall performance and profitability of the Fixed Operations Departments with oversight and management of the...

  • Operations Manager

    5 months ago


    Waterloo, Canada Movati Athletic Full time

    Lead, Inspire, Build and Motivate a high-performance team that delivers on the promise we make to our members – feel welcome feel comfortable and feel healthy . An Operations Manager plays a critical role in ensuring that the building is operational, our fitness equipment is functioning properly with no disruptions and the facility has a white glove...


  • Waterloo, Ontario, Canada People Corporation Full time

    About the Role:We are seeking an experienced Account Manager to provide exceptional support to our sales consultants and client servicing team. The ideal candidate will have a strong understanding of the group benefits industry, including funding arrangements, and be able to offer innovative solutions to our clients.Key Responsibilities:Manage and retain...


  • Waterloo, Canada Descartes Full time

    **Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...

  • Assistant Manager

    3 months ago


    Waterloo, Canada Ponds For People Pools Full time

    We are looking for a professional and customer service-oriented Assistant Manager to help oversee the daily operations of our pool and hot tub store. As the Assistant Manager, you function as backup for the Store Manager in all respects. Your duties will include undertaking administrative tasks, monitoring inventory levels, identifying parts, and developing...


  • Waterloo, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for a Vice President, People & Culture to join our Canada Leadership Team. This is a hybrid role that can be based in either our Waterloo Head Office or our Toronto office . Demonstrate with consistency, confidence and currency strong executive leadership and strategic direction to invigorate Crawford’s...

  • Service Manager

    5 months ago


    Waterloo, Canada Ponds for People Pools & Spas Full time

    We are looking for a professional and customer service-oriented Service Manager to oversee the daily operations of our pool and hot tub service operation. As the Service Manager, you will interact with customers, develop quotes, schedule service, and oversee its completion by our Service Technicians. Your duties will include undertaking administrative tasks,...

  • Operations Manager

    5 months ago


    Waterloo, Canada MKW Commercial Vehicle Outfitters Full time

    Job Title: Operations Manager About us: MKW has been a leading vehicle outfitter in Waterloo Region for over 30 years. Specializing in vans and pick up trucks, we offer everything for commercial work vehicles. We have our own full fabrication shop and make the majority of what we install. We take pride in our team, and are looking for a hard working...


  • Waterloo, Canada peopleCare Communities Full time

    peopleCare is a family owned, values-based organization that provides outstanding care and exceptional experiences for those who live and work in our long-term care and retirement homes. Our staff are engaged, enthusiastic and strive to exceed expectations. We are always looking to hire talented and caring new people, who want to make a difference and who...


  • Waterloo, Ontario, Canada Aunty's Kitchen Full time

    Restaurant Operations Manager Job SummaryAt Aunty's Kitchen, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our food service department. The ideal candidate will have experience in managing a team, preparing budgets, and maintaining a safe working environment.Key ResponsibilitiesTeam Management: Hire and train food...

  • FUTURE OPPORTUNITY

    6 months ago


    Waterloo, Canada Sun Life Full time

    Job Description : The Senior People Operations Specialist is primarily responsible for the day-to-day activities related to providing the first level of escalation for complex inquiries, and functionally focused operational and transactional processing support for functions such as Workforce Operations, Benefits Operations, Talent Acquisition Operations,...


  • Waterloo, Ontario, Canada Savers Full time

    **About Us**Savers is a purpose-driven company that champions reuse and inspires a future where second-hand is second nature. With 300+ stores across the US, Canada, and Australia, we redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse.**Job Title: Store Operations Manager**We are seeking an...