Fixed Operations Manager

1 month ago


Waterloo, Canada Forbes GM Full time

**Forbes GM** is currently seeking a **Fixed Operations Manager** to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

**Purpose/Summary of Position**:
This role is responsible for the overall performance and profitability of the Fixed Operations Departments with oversight and management of the Fixed Operations Department leaders including Parts Manager; Service Manager; Body Shop Manager; Quick Lane Manager. This Management role is responsible for ongoing planning and collaboration with other department leaders; executing on objectives, goals and growth strategies; ensuring compliance with process and procedures; motivating and coaching team members for performance; improving efficiencies; driving sales and championing the customer experience.

**Required Qualifications**:
Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.
- Valid driver’s license
- Minimum High School Diploma
- Post-Secondary Education Preferred
- Previous leadership experience in Automotive Fixed Operations

**Why We’re Awesome**:

- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Employee and Family Assistance Program
- Collaborative work environment & group support



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