Account Coordinator

1 week ago


Markham, Canada Unity Event Solutions Full time

**Account Coordinator**

We are currently seeking a keen professional with at least 2 or more years’ of event experience to fill a full-time position within our organization. We are hiring an Account Coordinator to help our clients manage events utilizing our registration and ticketing software platform.

**Job Purpose**
To be part of our event operations team, assisting with operational and administrative support to meet client and business needs.

**Responsibilities**:

- Setup, configure and execute pre-show and onsite event duties using our custom event software platform.
- Assist clients in using and/or training on our event software platform.
- Prepare, test and pack onsite registration equipment to send to events.
- Coordinate onsite event operations; managing onsite registration/ticketing services, setting up equipment, support and training of onsite temp staff, liaison with client.
- Some travel will be required to Canada and/or US (Potentially 10+ events per year). Work from home when not travelling to events except for coming into the office to meet with the team or packing equipment.

**Key Specialties**
- Strong customer service skills: Manages challenging customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Excellent project planning and workload management, understands deadlines.
- Team Work: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
- Organizational Support: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

**Benefits**:

- Work from home

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Account management: 2 years (preferred)
- sales: 1 year (preferred)

Work Location: Hybrid remote in Markham, ON L3R 9S1


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